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Senior Technical Consultant

Company: Nuance Communications, Inc.
Location: Mahwah, NJ
Posted on: March 28, 2017

Job Description:

Position: Senior Technical Consultant (Mahwah, NJ)

Duties: Create deliverables and appropriate technical design documentation
during project life cycle, as well as document processes that may be
applicable during a particular project lifecycle phase. Set expectations
with development team members on quality of deliverables and perform code
reviews. Improve existing programming techniques, methodologies, and
processes by contributing experiences to evolve Enterprise PS best
practices and standards. Responsible for all technical aspects of
Professional Services (PS) projects involving the development of speech and
touch-tone enabled IVR enterprise applications on various voice platforms
such as Avaya, Cisco, Nuance or Genesys in the Enterprise division. Ensure
adherence to project budgets and estimate new work to help project managers
determine timeline and budget. Drive technical aspects of client kickoff
meetings, handle change requests by clients, and work to devise contingency
plans. Lead development teams comprised of developers from across the world
to design and implement applications using multiple development frameworks
and platforms leveraging and enforcing Enterprise PS best practices and
standards. Interact with clients to gather requirements and gain approval
on architecture and design. Present application development concepts to
junior level resources and perform training to implement sound technical
solutions. Interface with clients, UI designers, and project management to
develop and implement speech applications and drive bug resolution
interactions with clients.

Requirements: Masterís degree (or foreign equivalent) in Computer
Science, Electrical Engineering, Information Systems, or a related field
and three (3) years of experience performing Java and J2EE development of
IVR applications utilizing natural language speech recognition; or, in the
alternative, Bachelorís degree (or foreign equivalent) in Computer
Science, Electrical Engineering, Information Systems, or a related field
and five (5) years of experience as indicated above.

Also requires demonstrated expertise (DE): performing IVR application
development using Avaya, Cisco, or Genesys voice platforms; DE designing
system architecture and technical requirements for implementation by
Software Engineers; DE creating technical design documentation leveraging
VoiceXML and speech recognition technologies; and DE interfacing with
project managers, UI designers, and clients to gather requirements and
determine project roadmaps.

To apply, submit resume referencing Job Code # 30747 to Jason Hewitt,
Nuance Communications, 1 Wayside Road, Burlington, Massachusetts 01803.

Keywords: Nuance Communications, Inc., New York, Senior Technical Consultant, Computer, Mahwah, NJ, New York

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