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Billing Operations Manager

Company: VirtualVocations
Location: Jackson Heights
Posted on: October 25, 2024

Job Description:

A company is looking for a Billing Operations Manager to oversee the customer billing lifecycle and ensure operational excellence in the Order to Cash process.



Key Responsibilities

Lead and develop a team of billing specialists, promoting continuous improvement
Manage the billing system infrastructure and collaborate with cross-functional teams to enhance customer experience
Handle complex billing inquiries and disputes while developing policies and procedures for scalability


Required Qualifications

5+ years of experience in billing within a SaaS environment
Proven leadership and people management skills
Experience working in a cross-functional and fast-paced environment
Proficiency in Zendesk, Salesforce, NetSuite (or similar ERP systems), Stripe, and Bill.com

Keywords: VirtualVocations, New York , Billing Operations Manager, Accounting, Auditing , Jackson Heights, New York

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