Banking Relationship Specialist - Floating - NY Market
Company: ConnectOne Bank
Location: Astoria
Posted on: March 1, 2025
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Job Description:
Description: About us:ConnectOne Bank proves that putting people
first is a better way to do business. At ConnectOne, we're builders
- of businesses, communities, and equity. Most importantly, we're
building opportunities. Our mission is to ensure our employees feel
empowered to make important decisions, reach their potential and
truly make an impact.ConnectOne is a growth organization by design;
it is part of our DNA and we take pride in seeing our employees
grow with us. Founded in 2005 by an entrepreneur, we have grown
into a high-performing commercial bank, inspiring a new model for
our industry's future. By embracing technology and all the ways it
can help us become a world-class service organization, we support
small business owners by fueling their mission. People First is the
blueprint for our culture. It is at the foundation of everything we
do and the decisions we make. At ConnectOne, you have the
opportunity to be a part of a dynamic culture and team. Develop
your forward-thinking skills, thrive in an entrepreneurial setting,
and succeed at a better place to be. ConnectOne Bank is an Equal
Housing and Equal Opportunity Lender, and a member of the Federal
Deposit Insurance Corporation.About this roleBanking Relationship
Specialists play a vital role in ConnectOne Client First banking
experience by acquiring, retaining, and expanding banking
relationships of both the business and consumer clients while
demonstrating the ConnectOne Culture. In this role you will:
Support the Bank's People First focus and rules of
engagement-greeting clients by name, maintaining a professional
demeanor, ensuring the branch reflects ConnectOne Bank standards
and working as an active member of the Branch team, always striving
to make ConnectOne Bank A Better Place to Be.Proactively identify
opportunities for relationship acquisition and development by
cross-selling the Bank's products and services in a consultative
manner.Perform account opening for deposit products and educate
clients on the Bank's product and service offerings.Ensure all
activities, transactions and records are in compliance with
operational, security and control procedures of the Bank,
preventing fraud and protecting customer assets.Handle customer
service issues by conducting research, taking ownership, and
following up with on a daily basis as necessary until
conclusion.Assist other branch team members with transactions and
overall operations, as necessary, and provide feedback and coaching
to improve overall team performance. Perform service transactions
for the Branch to include check re-orders, address/name changes,
safe deposit box access, outbound wires, account maintenance and
outbound client contact.Serve as primary back-up to the Branch
Manager or Assistant Branch Manager where applicable, for
operational and service-related functions. Assists with Teller
functions as needed including performing banking transactions over
the phone or at the drive-up window including accepting deposits,
cashing checks, and assisting clients with other banking needs, and
branch opening and closing as needed.Active participation in
achieving branch sales objectives.Maintains a 90% plus service
performance and reinforces feed -back gained from mystery
shops.Supports retail and community events to promote the brand in
accordance with the retail business plan.Performs other duties that
may be assigned.Must haves: Strong needs-based sales skills.One to
three years bank platform sales and teller experience.Detailed
understanding of federal banking compliance and requirements.Strong
People First interest and ability.Strong ability in assessing and
meeting the needs of customer and/or solving customer
problems.Effective teambuilding and interpersonal communication
abilities are necessary.Ability to lift items up to 25
lbs.ConnectOne Bank culture mastery.To support business needs,
ability to work a flexible schedule is required. Additional
information:Benefits:World class health, vision, and dental
benefits on day one401k with employer matchEmployee appreciation
events (team building, softball games, food truck days,
etc..)Employee assistance programs (EAP)Wellness programs (flu
shot, preventive care, health programs and services discounts,
etc..)Tuition reimbursement Employee Discount perksCNOB Community
Service Events---.and much, much more!Studies have shown that
individuals from underrepresented groups, may only apply to roles
if they meet 100% of the qualifications. Roles evolve over time,
especially with innovation, and you may be just the person we need.
We hope you're open to learning new skills and growing with us. We
encourage you to apply to continue making us a better place to
be!ConnectOne Bank is an equal opportunity employer and does not
discriminate with respect to any term, condition or privilege of
employment based on race, color, religion, sex, sexual orientation,
gender identity or expression, age, disability, military or veteran
status, marital status, or status of an individual in any group or
class protected by applicable federal, state, or local
law.ConnectOne Bank also provides reasonable accommodations for
qualified individuals with disabilities in accordance with the
Americans with Disabilities Act and applicable state and local
laws. If an accommodation is needed to participate in the job
application or interview process, please contact Talent
Acquisition.Requirements:PIac72cf0731a2-25660-36487105
Keywords: ConnectOne Bank, New York , Banking Relationship Specialist - Floating - NY Market, Accounting, Auditing , Astoria, New York
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