Director of IT Process Management
Company: VirtualVocations
Location: Jamaica
Posted on: October 30, 2024
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Job Description:
A company is looking for a Director of IT Process Management
responsible for overseeing IT processes and project management to
align with business goals.
Key Responsibilities:
Develop and implement project and process management strategies to
enhance service delivery
Guide the planning and execution of IT projects, ensuring adherence
to timelines and quality standards
Establish metrics and KPIs to evaluate process performance and
drive continuous improvement initiatives
Required Qualifications:
8+ years of experience in IT process, project, and business
relationship management
Experience with process improvement methodologies (e.g., ITIL, Six
Sigma, Lean Six Sigma)
Proven track record of delivering complex projects, with relevant
project management certification (e.g., PMP, PgMP)
Experience in business relationship management, with relevant
certification (e.g., BRMP) preferred
Dynamic knowledge of project management tools and methodologies
(e.g., Microsoft Project, JIRA, Trello)
Keywords: VirtualVocations, New York , Director of IT Process Management, Executive , Jamaica, New York
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