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Senior Sales Manager

Company: OneTrust
Location: New York
Posted on: February 18, 2025

Job Description:

The ChallengeWe're looking for a Senior Sales Manager to lead a team of Territory AEs in the AMER Enterprise East BU. In this role, you will manage a team who act as trusted advisors, providing exceedingly high standards of customer service to OneTrust's Accounts. You'll build collaborative relationships across the organization that allow you to build and scale your team's book of business, representing OneTrust with whitespace prospects and expanding share of wallet with existing customers.OneTrust is a fast-growing SaaS enterprise platform with a strong growth trajectory. We invest heavily in our Sales Team through demand generation, methodology-driven sales philosophy, weekly sales trainings, customer-driven roadmaps, and a readily-available executive team to help close deals.This is a high TCV opportunity with uncapped commission and a competitive salary.Your MissionIn this role you will drive organizational strategy, influence senior leadership, innovate new processes, and have heavy involvement in sales plan creation, sales strategy, territory and account plan management and customer segmentation. You will hire, train, and manage multiple high-performing sales reps through mentorship, guidance and coaching. You will also represent OneTrust and develop new business with existing clients and build relationships across internal stakeholders in multiple departments.In this role you will also:

  • Own account management goals for teams, plan for business alignment, and communicate goals/strategies to teams.
  • Build, progress and convert a robust pipeline of new ACV opportunity through new-logo acquisition, customer ACV expansion and renewal opportunities.
  • Be accountable for your forecast, demonstrating sharp deal control and forecast accuracy.
  • Partner with Senior Leadership to drive operational alignment on sales strategy and customer segmentation
  • Manage ongoing customer needs effectively to drive high customer retention and loyalty
  • Own the development and strategy of risk mitigation or escalation plans if needed and manage the internal execution and delivery
  • Work with your teams to identify growth opportunities and build business/value-sale cases around achieving these goals with the customer
  • In partnership with HR, hold a high bar for talent, building and fostering a high-performance sales culture on your team and supporting their development and growth in their careers at OneTrust.
  • Support the leadership team in ensuring equitable experiences, strengthening inclusion acumen, and promoting a culture of inclusivity and belonging that embraces the contributions of all team membersYou AreYou have leadership experience in high growth SaaS sales organizations and a proven track record in software sales, successfully selling solutions at the C-level with a track record of success in direct sales management. Your past teams have exceeded quotas and objectives within a technical client acquisition business.Your experience includes:
    • At least 10+ years of experience in Customer Success, Customer Support, and/or Account Management and 5+ years management and leadership experience.
    • An associate's or bachelor's degree or equivalent military or professional experience in a related field and previous experience in privacy/security/third party risk/consent management
    • Experience owning sales plan creation, sales strategy, and customer segmentation and building a balanced business with YoY growth through customer expansion.
    • Expert knowledge of Account Management and how to manage and build multiple teams.
    • A proven track record in software sales, successfully selling solutions at the C-level with significant experience of direct sales management.
    • Experience establishing operational objectives, delegating work plans, and determining successful completion.
    • Define the vision for the Account Management processes and services with the ability to make strategic decisions that impact schedules and/or unit operations and overall business activities.
    • Commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
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Keywords: OneTrust, New York , Senior Sales Manager, Executive , New York, New York

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