Program Director

Company: Fourlane, Inc.
Location: New York
Posted on: March 1, 2025

Job Description:

Position: Program DirectorProgram: The VillaProgram Description:The Villa congregate building located in the Bronx that opened in 2015. The building provides supportive housing to 47 individuals who are active substance users and 9 individuals with serious and persistent mental illness.Essential Duties and Responsibilities:

• Available to be on-call and respond to emergencies on a 24/7/365 basis
• Manage the day-to-day operations and activities with respect to tenants' services, the physical plant, building safety, and security
• Provide direct and indirect supervision to all staff and manage all human resource issues such as hiring, discipline, training, and development of staff, as needed
• In conjunction with Property Management, oversee the business office including rental and rent collection
• Collaborate with the Clinical Coordinator to ensure the appropriate level and quality of services are being offered to the tenants
• Meet regularly with all tenants to counsel/instruct them on building issues, especially safety matters
• Meet with individual tenants, as needed, to resolve issues and/or conflicts with building staff or services
• Manage all aspects of the budget and ensure that the building follows city and state regulations and reporting requirements
• Ensure timely completion of statistical and reporting requirements
• Build and maintain strong connections with both local and state service providers
• Handle community relations activities which include maintaining a positive relationship with neighboring community organizations and overseeing the creation of partnerships with community-based service providers
• Facilitate weekly team meetings with the interdisciplinary team
• Perform other duties as assigned by the Senior Director of Programs and/or Vice President ProgramsQualifications:
  • Master's degree in social work or related human services field is strongly preferred
  • Bachelor's degree from an accredited college or university with 4 years of experience working with homeless, mentally ill, and chemically addicted individuals and/or special needs populations, 2 years of which must be supervisory in nature, will be consideredPreferred Skills:
    • Team Building: Ability to work cooperatively with peers and other staff to serve the needs of the clients as effectively and efficiently as possible
    • Organizational: An ability to work independently and to adjust one's schedule to accommodate the needs of the client
    • Communication: Excellent oral, writing, and listening skills
    • Interpersonal: Ability to effectively role-model socially appropriate behavior; and to treat residents and coworkers with respect and help to create a warm supportive environment; and to work effectively with homeless individuals with mental illness, developmental disabilities, and/or substance use issues. Ability to enforce rules and regulations in a non-judgmental manner
    • Knowledge of Case Management software (AWARDS). Proficiency in Microsoft Office Suite, especially Outlook, Word, and Excel
    • Language: Bilingual or Multilingual a plus
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Keywords: Fourlane, Inc., New York , Program Director, Executive , New York, New York