Small to Medium Business Regional Account Manager

Company: Optimum
Location: Brooklyn
Posted on: March 5, 2025

Job Description:

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We are Optimum!Job SummaryOptimum is looking for enthusiastic, motivated individuals who want to reshape the way people connect. As a Small to Medium Regional Account Manager, you will be in the field, at the forefront of innovation, forging powerful connections, offering our customers best-in-class connectivity solutions, while delivering an unparalleled customer experience.
As a valued member of our team, you will be 'boots on the ground', working with business owners to not only create partnerships but help contribute to the success of the channel. You will have the opportunity to make each interaction unique and memorable by guiding them through our full suite of Optimum products and services, such as high-speed internet, TV, mobile and voice services, ensuring that their solution best fits their needs.
Our culture of excellence provides a pathway to success as local leaders and peers, will support your personal and professional growth by cultivating the skills needed to achieve sales targets, allowing you to be a successful earner in our lucrative compensation plan.Responsibilities---Big 3 for a Regional Account Manager: Customer Retention, Revenue Growth, Mobile Sales.---Prospect and Lead Generation: Identify existing Optimum customers in your assigned field territories using your market-savvy skills, community engagement, and valuable lead lists.---Engage and Educate: Approach current customers with a dash of charm and a sprinkle of professionalism. Enlighten them about the incredible benefits and features of our top-tier telecom services, upsell as needed, and most importantly retain the business.---Customized Solutions: Be a telecom wizard! Dive into the unique needs of each customer, crafting tailored telecom packages that leave them speechless with satisfaction.---Product Knowledge: Stay ahead of the curve by staying up to date with the latest offerings, pricing plans, and technological wizardry. You're the walking encyclopedia of telecom goodness!---Sales Pitch: Become a master of persuasion selling in the field. Deliver mind-blowing sales presentations that showcase the unparalleled advantages of our products and services, effortlessly addressing customer concerns and objections.---Closing Deals: You're not just a salesperson; you're a deal-making maestro. Skillfully negotiate and close sales agreements, ensuring customers are thrilled and locked in for life.---Documentation: Your attention to detail is impeccable. Complete all paperwork, contracts, and sales reports with precision, ensuring we have everything we need for smooth sailing.---Relationship Building: You're not just closing deals; you're opening doors to lasting connections. Provide exceptional post-sales support and assistance, turning customers into lifelong advocates.---Team Collaboration: Teamwork makes the dream work. Collaborate, share insights, and create strategies with your fellow sales dynamos to conquer collective goals.---Targets and Quotas: You're driven by success. Consistently meet or surpass monthly sales targets and quotas, showing your unwavering commitment to personal and team triumph.---Compliance: Ethical and above board, that's your motto. Always adhere to company policies, industry regulations, and sales practices.QualificationsMinimum Qualifications and Essential Functions:---High school diploma or equivalent is necessary. College degree preferred.---A minimum of 5-8 years of field-sales to Small/Medium Businesses. ---Effective communication, negotiation, and problem-solving skills.---Self-motivator with a knack for working independently.---Proficient computer and technical skills, that help support the best customer solutions.---Reliable personal vehicle (where applicable), valid driver license, car insurance, and a satisfactory driving record.---Physical Abilities: Work environment includes sitting, standing, and walking.---Ability to work full time.Preferred Qualifications:---Sales-centric mindset: A genuine passion for delivering exceptional sales results by achieving sales targets. Ability to empathize with customers, understand their needs, and provide tailored solutions. Strong interpersonal and communication skills to build rapport and establish trust.---Extensive product knowledge: Deep understanding of mobile and fixed-line products and services. Stay current with industry trends, technological advancements, and competitive offerings. Ability to translate technical information into easily understandable terms for customers.---Digital proficiency: Comfortable navigating digital platforms and tools. Proficient in using customer relationship management (CRM) systems, point-of-sale (POS) systems, and other relevant software applications. Ability to adapt to new technologies and embrace digital transformation.At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details. This position is identified as being performed in/or reporting to company operations in New York State. Salary ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $48,949.00 - $80,416.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.

Keywords: Optimum, New York , Small to Medium Business Regional Account Manager, Executive , Brooklyn, New York