Optum Insight Provider Market President - Northeast Region
Company: UnitedHealth Group
Location: New York
Posted on: March 12, 2025
Job Description:
Optum is a global organization that delivers care, aided by
technology to help millions of people live healthier lives. The
work you do with our team will directly improve health outcomes by
connecting people with the care, pharmacy benefits, data, and
resources they need to feel their best. Here, you will find a
culture guided by diversity and inclusion, talented peers,
comprehensive benefits, and career development opportunities. Come
make an impact on the communities we serve as you help us advance
health equity on a global scale. Join us to start Caring.
Connecting. Growing together.The Provider Market President leads
the Optum Insight business for the Northeast market region of the
U.S. This regional leader is engaged with clients, leads the client
management teams, and is charged with developing and executing on
strategic and commercial plans to achieve above-market growth in
delivering [market] solutions to our customers. The regional leader
is accountable for financial and customer outcomes. This executive
will have direct accountability for the profitable growth and
deployment of the overall [market] portfolio across this region
working directly with customers and internal and external partners
to deliver on customer commitments. The Market President will work
with team members across Optum Insight, Optum Health, Optum Rx, and
UnitedHealthcare to align on customer plans and priorities.The
Market President is accountable for the P&L - driving financial
management, growth, and efficiency efforts across the region. You
will engage matrixed teams in support of the regional objectives
for revenue, earnings, growth, and client satisfaction. This
includes engaging with sales, operations, product, and technology
teams, as well as other groups at the Optum level required to
deliver upon our aggressive growth and innovation
objectives.Attainment of these business objectives will be achieved
through leadership competencies and practices including operational
excellence, being the voice of the market, the ability to scale the
business, lead in a matrix environment, and drive growth by
collaborating across other divisions within UnitedHealth Group. The
successful candidate must be passionate about client excellence and
delivery, creating new markets, and discovering new business
opportunities. This leader must be exceptional at working in a
fast-paced environment and display stellar executive presence with
C-Suite executives.This role requires an individual who understands
how to get things done through influence. The Market President will
have strong critical thinking skills, demonstrated success in
driving complex strategies, outstanding cross-group organizational
skills and agility, and highly effective communication skills
(verbal and written). Additionally, the Market President should
have an established record of having run a large P&L, including
operations, product innovation, and revenue & profitability
growth.You'll enjoy the flexibility to work remotely from anywhere
within the U.S. as you take on some tough challenges.Primary
Responsibilities:
- Managing and growing a large P&L (approximately $1B to
$2B)
- Leadership accountability for an organization of client-focused
associates
- Driving outcomes with matrixed, internal stakeholders to ensure
customer centricity, high NPS scores and renewal rates, delivery
against customer needs and expectations, profitable growth, and
representation for the voice of the customer in our current and
future products and technologies
- Influencing external customers at the VP & C-Suite level as a
trusted executive partner
- Championing market intimacy by driving organizational
accountability to market needs, product requirements, competitive
information and other knowledge essential for our business
- Developing and executing business growth and remediation plans
aligned with short- and long-term organizational strategies
- Understanding the future and current state of the industry to
provide strategic oversight to Product, Operations and service
delivery teams based upon customer needs
- Driving accountability in the organization to deliver
strategies and tactics that positively impact key drivers, such as
price, risk profile, utilization, activation, attrition, and
revenue, to ensure P&L and market share goals are
achieved.
- Delivering executive-level communication to key Optum
executives regarding market strategy and business performance
- Exceeding OKRs, MBOs, SLAs and operating targets
- Delivering exceptional customer Net Promoter Score (NPS)
results
- Driving exceptional Employee Experience and Manager
Effectiveness results
- Building for the future by overseeing talent plans and
strategies to attract, motivate and retain a diverse, qualified,
and engaged team
- Fostering a success-oriented, accountable environment
- Effectively representing Our United Culture and demonstrating
UHG values internally and externallyRequired Qualifications:
- 15 + years of progressive leadership roles in the Health Care,
Advanced Analytics or Financial industries with a proven record of
leading growth programs and delivering measurable results
- 10+ years of experience of progressive general management with
large P&L responsibility (up to $1B) in a growth-oriented,
client-focused organization managing multi-million-dollar budgets
that include sales/bookings targets, revenue targets, client
satisfaction targets, and expense targets
- 5+ years in managed services, including delivery and
operations
- Experience in driving deep, productive relationships with
C-Suite and senior client executives and Board of Directors
(external)
- Demonstrated success building and evolving relationships with
C-suite and matrixed stakeholders (internal)
- History of leading, influencing and managing a large, global,
matrixed workforce with successful people and team leadership
experience - motivating, mentoring, and developing talent
- Track record of success driving major initiatives across highly
complex and matrixed organizations
- Experience in Mergers & Acquisitions, strategic partnerships
and other business development strategies
- Demonstrated visionary thinking and ability to translate
business strategies that create or sustain competitive
advantage
- Proven ability to analyze complex market opportunities and
develop creative solutions to a wide variety of unique market
problems
- Demonstrated track record of active collaboration, engagement,
oversight and strategy development of key growth opportunities
- Strong strategic planning, analytics, and problem-solving
skills
- Proven ability to build credibility and gain the respect and
confidence of clients and internal partners
- Proven application of change management methodologies
- Proficient skills and knowledge of servant leadership,
resilience, resourcefulness, facilitation, situational awareness,
conflict resolution, continual improvement, empowerment, and
increasing transparency
- Proven leadership skills with Employee Experience and Manager
Effectiveness indices
- Willing and able to travel 50% of the time on a sustained
basisPreferred Qualifications:
- Advanced degree
- Experience supporting Optum Markets (Payers, Employers,
Providers, Federal/State government, Emerging Markets)
- Experience working across UHG, Optum and UnitedHealthcare lines
of businesses
- Direct experience working with product and technology
teamsLeadership Competencies:
- Strategic thinker, capable of providing clear, balanced
advice/counsel on a broad range of complex management, product and
go to market issues
- Thrives and quickly adapts to change, leading others through
change in a dynamic, fast-paced industry and work environment
- Results-oriented style with a high degree of analytical ability
and proven critical thinking skills
- Demonstrated ability to influence executive leadership on
complex business topics
- Maintain confidentiality and discretion (situational awareness,
high emotional intelligence)
- Large capacity for work and able to juggle multiple
issues/items while maintaining thoughtful consideration with each
of those issues/items, delegate work to appropriate staff where
necessary
- Effectively builds strong relationships and partnerships within
and outside of the company
- Ability to communicate effectively at all levels of the
organization
- Ability to foster a cooperative work environment and deal
proactively and productively with conflict
- Ability to manage a senior leadership team, recruit and retain
top talent, build consensus, and rally members to achieve
results
- Engaged with the broader organization and able to gain insights
through relationships with front-line employees*All employees
working remotely will be required to adhere to UnitedHealth Group's
Telecommuter Policy.The salary range for this role is $275,000 to
$400,000 annually based on full-time employment. Pay is based on
several factors including but not limited to local labor markets,
education, work experience, certifications, etc. UnitedHealth Group
complies with all minimum wage laws as applicable. In addition to
your salary, UnitedHealth Group offers benefits such as a
comprehensive benefits package, incentive and recognition programs,
equity stock purchase and 401k contribution (all benefits are
subject to eligibility requirements). No matter where or when you
begin a career with UnitedHealth Group, you'll find a far-reaching
choice of
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Keywords: UnitedHealth Group, New York , Optum Insight Provider Market President - Northeast Region, Executive , New York, New York
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