General Manager
Company: Metcma
Location: New York
Posted on: March 12, 2025
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Job Description:
Inwood Country Club & Beach Club (ICC) is a private member-owned
club located on the South Shore of Long Island (20 miles from NYC).
ICC was established in 1901 and has proudly hosted two Major
Championships: the 1921 PGA Championship (won by Walter Hagen) and
the 1923 United States Open (won by Bobby Jones).We now seek a
General Manager to provide visible and hands-on leadership to guide
the Club forward. With 280 members, the Club enjoys a diverse
membership from NYC, Brooklyn, and Long Island. With a significant
influx of new members over the past few years, ICC is positioned
for a major growth opportunity.The Club features an 18-hole golf
course, golf practice facilities, Har-Tru tennis courts, new
pickleball courts, and a private Beach Club directly on the
Atlantic Ocean in Atlantic Beach, located 10 minutes away from our
clubhouse. Annual gross revenues are approximately $6
million.RESPONSIBILITIESThe General Manager (GM) will serve as
Chief Operating Officer of the Club managing all aspects of the
operation. He or she will be hired by the Board of Governors and
report to the President and the Board of Governors. The GM will be
responsible for carrying out the Board's policies and held
accountable for all areas of the Club, ensuring the synergism of
all Club activities.The GM will work with the Board of Governors,
Club Committees, and staff to develop and implement business
operating plans to ensure that ICC achieves measurable goals for
member and guest satisfaction, member enrollment and retention, and
revenue growth while achieving budgetary expectations as well as
building the Club's outside event revenue. The ability to manage
within budgetary restraints while developing and implementing
programs to increase outside revenues is paramount.Superior people
skills are required, especially in dealing with Club members,
guests, staff, community representatives, and suppliers.
Demonstrated skills in recruiting and training high-quality
seasonal staff are critical. The position requires a personable,
hands-on, and innovative leader, open and flexible to change.
Presenting new ideas and concepts and working with the Board to
shape the Club's future and improve member satisfaction will be an
important measure of success. Visibility and a positive attitude
are critical, as the GM will be expected to actively interact and
engage with the members and their guests on a daily basis.The GM
will develop operating policies and procedures and direct the work
of all department managers. The GM will secure and protect the
Club's assets, including facilities and equipment, and will be
responsible for the management of service in the manner most
pleasing to members and their guests while assuring the highest
standard of appearance, hospitality, and service. The GM will
supervise and be responsible for the training of the staff, with an
eye for detail in the service and housekeeping areas being
critical.ABOUT THE IDEAL CANDIDATEIdeal candidates will have
private club management experience from well-regarded, full-service
clubs of similar scale and culture. A successful track record in
leading, motivating, and holding a team accountable to consistent
and excellent service and operations is critical. Particular
strengths in shaping dining programming and offerings, as well as
financial management, are very important.The General Manager will
enjoy being forward-facing and engaging with the members on a daily
basis, building club-appropriate relationships, as well as
regularly meeting with department heads and interfacing with a
humanistic and approachable management style. Assistant General
Managers or equivalents from excellent, larger clubs will
absolutely be considered.COMPENSATIONICC will offer an attractive
and competitive compensation and benefits package to include:
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Keywords: Metcma, New York , General Manager, Executive , New York, New York
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