MANAGER INTERPRETING SERVICES & CUST SVC
Company: Montefiore Health System
Location: New York
Posted on: March 12, 2025
|
|
Job Description:
Select how often (in days) to receive an alert:MANAGER
INTERPRETING SERVICES & CUST SVCBRONX, NY, USSUMMARY OF
POSITION:The Interpreting Services and Customer Service manager has
the overall responsibility to manage the day-to-day operations of
the Interpreting Services department. Position objective is to
ensure access to the hospital's interpreting services and
reasonable accommodation for all patients who require language
assistance. Daily administrative activities include the preparation
and management of interpreting services schedule, tracking of
budget and expenses, hiring, training, performance appraisals and
scheduling of staff, timekeeping and payroll. Ensure adequate
departmental staffing, accurate processing of Payroll and
maintenance of departmental budget. This position is also
responsible for the management of multiple projects that meet major
corporate priorities and span services and organizational units. In
addition, position will provide support to Customer Service
Department and will assume operational coverage in the absence of
the Assistant Director and Director.EDUCATION AND
REQUIREMENT:Bachelor's degree is required.Five years of supervisory
experience and/or a combination of work experience and
education.This position also requires round-the-clock commitment to
ensure all operations are performing at expected
standards.Excellent communication, management, interpersonal and
leadership skills required.Customer Focus, Customer Service, Verbal
Communication, Informing Others, Process Improvement, Problem
Solving, People Skills, Teamwork, People Management, Managing
Processes, Emphasizing Excellence.Proficient in EPIC
required.Department: Customer ServiceBargaining Unit: Non
UnionCampus: MOSESEmployment Status: Regular Full-TimeAddress: 3300
Rochambeau Avenue, BronxShift: DayScheduled Hours: 9 AM-5:30 PMReq
ID: 224070Salary Range/Pay Rate: $65,508.00 - $87,344.01For
positions that have only a rate listed, the displayed rate is the
hiring rate but could be subject to change based on shift
differential, experience, education or other relevant
factors.Montefiore is an equal employment opportunity employer.
Montefiore will recruit, hire, train, transfer, promote, layoff and
discharge associates in all job classifications without regard to
their race, color, religion, creed, national origin, alienage or
citizenship status, age, gender, actual or presumed disability,
history of disability, sexual orientation, gender identity, gender
expression, genetic predisposition or carrier status, pregnancy,
military status, marital status, or partnership status, or any
other characteristic protected by law.Mission:To heal, to teach, to
discover and to advance the health of the communities we
serve.Vision:To be a premier academic medical center that
transforms health and enriches lives.Values:Define our philosophy
of care, they shape our actions and motivate and inspire us to
pursue excellence and achieve the goals we have set forth for the
future. Our values include:
#J-18808-Ljbffr
Keywords: Montefiore Health System, New York , MANAGER INTERPRETING SERVICES & CUST SVC, Executive , New York, New York
Click
here to apply!
|