Program Manager, Licensed
Company: VNS Health
Location: Brooklyn
Posted on: March 17, 2025
Job Description:
Overview Manages and oversees the administration of a Behavioral
Health Services (BHS) program, including the appropriate
utilization and management of staff and the quality of program
participants care with an emphasis upon an inter-disciplinary team
approach to the delivery of care. Works under general direction.
What We Provide
- Attractive sign-on bonus and referral bonus opportunities
- Generous paid time off (PTO), starting at 30 days of paid time
off and 9 company holidays
- Health insurance plan for you and your loved ones, Medical,
Dental, Vision, Life and Disability
- Employer-matched retirement saving funds
- Personal and financial wellness programs
- Pre-tax flexible spending accounts (FSAs) for healthcare and
dependent care
- Generous tuition reimbursement for qualifying degrees
- Opportunities for professional growth and career
advancement
- Internal mobility, CEU credits, and advancement
opportunities
- Interdisciplinary network of colleagues through the VNS Health
Social Services Community of Professionals What You Will Do
- Provides clinical supervision to staff including assigning,
monitoring and evaluating cases for clinical team(s). Conducts
regularly scheduled team meetings. Provides back-up coverage for
program leadership as required.
- Manages triage and case assignment procedures, new referrals,
liaison activities, and staff scheduling to insure adequate
coverage at all times.
- Collaborates with other team members and Behavioral Health
Services (BHS) leadership in formulating clinical and
administrative policies and procedures, preparing policy and
procedure manuals, implementing and maintaining established
policies and procedures, and proposing modifications and revisions
of policies and procedures, as indicated.
- Collects, tracks, and monitors progress and outcomes for all
staff assigned to the team(s); produces and maintains detailed
reports for all data pertinent to the program. Reports relevant
data to funders and central administration as needed.
- Oversees the maintenance of updated case records for team(s)
through EMR and coordinates effective electronic communication
throughout all provider databases, as needed. Maintains case
records in accordance with program policies/procedures, as well as
VNS Health, city, and state standards and regulatory
requirements.
- Monitors the program budget and is knowledgeable of all
financial aspects of the program, including, but not limited to,
reimbursement and purchasing.
- Ensures volume and productivity meet program standards and
operations.
- Oversees compliance of quality and performance indicators, and
supervises staff to achieve goals. Performs internal audits to
ensure compliance with policies and procedures and takes corrective
action, as necessary to address deficiencies.
- Provides clinical subject matter expertise and serves as a
resource to supervisors, clinicians and staff.
- Provides assessment, direct services to program participants
and families in the community; advises and consults in case
conferences, staff meetings, and discharge planning as needed.
- Promotes positive relationships within VNS Health and other
community service organizations. Serves as program liaison to other
community agencies, negotiating formal liaison and organizing
consultation and education for referral sources.
- Participates in 24/7 on-call coverage schedule and performs
on-call duties, as required.
- Investigates complaints registered by program participants,
completes Incident Reports and other safety and quality reports
within required time frames.
- Collaborates with program leadership and other staff in the
development and implementation of in-service education
programs.
- Performs all duties inherent in a supervisory role. Ensures
effective staff training, interviews candidates for employment,
evaluates staff performance and recommends hiring, promotions,
salary actions, and terminations, as appropriate.
- Oversees the development of systems and records for billing
each MCO.
- Participates in special projects and performs other duties as
assigned. Qualifications Licenses and Certifications:
- License and current registration to practice as a Nurse, Social
Worker, Psychologist, Marriage and Family Therapist, Mental Health
Counselor or other related license in the State of New York
required
- For IMT: LCSW requiredEducation:
- Master's Degree degree in Social Work, Psychology, Marriage and
Family Therapy, Mental Health Counseling, Nursing or other related
field requiredWork Experience:
- Minimum of five years of supervisory and administrative
experience with demonstrated competency in program management,
budget management, and community relations required
- Strong interpersonal and leadership skills required. Knowledge
of Microsoft applications required
- For Adult Services: Prior experience working in a community
behavioral health care setting required
- Experience with EMR systems preferred
- Knowledge of city and state agency and/or managed care
functioning preferred Compensation $77,200.00 - $96,500.00 Annual
About Us VNS Health is one of the nation's largest nonprofit home
and community-based health care organizations. Innovating in health
care for more than 130 years, our commitment to health and
well-being is what drives us-we help people live, age and heal
where they feel most comfortable, in their own homes, connected to
their family and community. On any given day, more than 10,000 VNS
Health team members deliver compassionate care, unparalleled
expertise and 24/7 solutions and resources to the more than 43,000
"neighbors" who look to us for care. Powered and informed by data
analytics that are unmatched in the home and community-health
industry, VNS Health offers a full range of health care services,
solutions and health plans designed to simplify the health care
experience and meet the diverse and complex needs of the
communities and people we serve in New York and beyond.
Keywords: VNS Health, New York , Program Manager, Licensed, Executive , Brooklyn, New York
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