Director, Tooling Product Management

Company: The Product Folks
Location: New York
Posted on: April 1, 2025

Job Description:

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.Your Responsibilities

• Product Strategy and Vision: Develop a clear vision and strategic product roadmap for internal tools that support portfolio management, focusing on scalability, user efficiency, and integration with existing systems.
• Partner Collaboration: Work closely with Portfolio, Engineering, Product, and Business leaders to ensure that the tools developed are well-aligned with their needs and the company's strategic goals. Facilitate regular feedback loops to capture and prioritize user requirements and enhancements.
• Performance Metrics and Reporting: Establish key performance indicators and metrics to measure the effectiveness of the tools and make data-driven decisions for future improvements.
• Change Management and Adoption: Lead change management efforts to promote adoption of these tools across the organization. Develop training programs and documentation to assist users in transitioning to new or updated tools.
• Team Leadership: Build and manage a team of product managers and analysts dedicated to creating and refining these critical internal products. Foster a culture of innovation, accountability, and collaboration.Required Skills and Experience
  • Product Management Expert: Proven experience in managing software or technology products, ideally within an enterprise setting managing internal tools.
  • Analytical and Strategic: Ability to analyze complex data, understand user needs, and translate them into effective product solutions.
  • Communicative and Collaborative: Strong interpersonal skills with an aptitude for building relationships with key partners and leading cross-functional teams.
  • Technologically Savvy: Familiarity with Agile development methodologies and project/financial management tools such as Jira, Clarity, Apptio, Rally or similar.
  • Change Leader: Skilled in change management, capable of guiding large teams through transitions and fostering widespread adoption of new tools and processes.
  • Minimum of 7 years of experience in product management, with at least 3 years in a leadership role managing technology-based products.
  • Bachelor's degree in Business Administration, Computer Science, Engineering, or equivalent. Master's degree preferred.
  • Experience with portfolio management tools and financial scenario modeling is highly desirable. Apply for the best PM roles or post a job if you have an opening at your company. The Product Folks is a volunteer-driven community of PMs and enthusiasts who are passionate about making an impact and help everyone grow together.
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Keywords: The Product Folks, New York , Director, Tooling Product Management, Executive , New York, New York