Hospital Responder

Company: Good Shepherd Services
Location: New York
Posted on: March 21, 2025

Job Description:

Are you ready for new challenges and new opportunities?Join our team!We are looking for a dynamic and compassionate Hospital Responder to join our team. Cure Violence Bronx works with community residents, businesses, and community-based organizations to reduce and prevent shootings and killings in defined hot spots within the 46th Precinct, which comprises the following Bronx neighborhoods: Fordham, University Heights, Morris Heights, and Mount Hope. The Hospital Responder develops strong relationships with St. Barnabas Hospital staff, patients, and people in the neighborhood who are known to be or likely to be involved in gun violence to learn about and mediate issues and conflicts with the goal of stopping escalation to gun violence. He/she must be comfortable in a hospital setting and on the streets when and where violence is likely to erupt and must have and maintain the confidence of gang members and other perpetrators of violence.Reports to: Hospital Responder, Cure Violence BronxLocation: 1995 Jerome Avenue, Bronx NYHours: 40 hours/week, Non-ExemptMajor Duties:

• Work closely with staff and St. Barnabas Hospital to reduce the possibility of retaliatory violence and the return of the victim to the hospital.
• Help prevent retaliatory shootings by meeting with a shooting's victim and the victim's family in the hospital, or elsewhere, to calm the situation, providing mediation and assistance, including referral to any relevant support and mediation resources, and remain in contact.
• Maintain an active caseload of victims of violence due to guns/assaults while in the hospital.
• Perform Admission Criteria Screenings for approval.
• Conduct frequent contact with victims on a monthly basis until discharge.
• Identify individuals who are high risk in order to connect them with Cure Violence programs to help them rethink the impulse to act violently and redirect their lives in more positive directions.
• Educate the victim and family members about trauma and typical responses to trauma and chronic stress.
• Encourage victims to involve themselves in stopping the cycle of violence.
• Schedule home visits upon the release of the victim from the hospital if the victim lives within B.R.A.G.'s Catchment Area and the visit is warranted.
• Provide feedback to the Violence Interrupter Supervisor and Program Supervisor on the hospital protocol and make recommendations for improving the quality and success of the program.
• Program activities include having a scheduled shift in the Emergency Department and/or responding in an "on-call" 24-hour manner and canvassing the Catchment Area as directed by supervisors.
• Ensure that the data regarding hospital calls and responses are kept up to date and notify leadership if there are significant trends.
• Work with the Violence Interrupter Supervisor to ensure that there is backup coverage if you are unable to respond because you are not working.
• Complete a daily log that includes hospital activations, interruptions, de-escalations, case notes, and referrals.
• Provide participants with support and linkages to programs and opportunities in the community (e.g., job programs, GED, substance use, and mentoring).
• Conduct outreach to the St. Barnabas Hospital (individually and as a team member) to build strong relationships with other stakeholders, youth, residents, businesses, and hospital staff.
• Report to the Violence Interrupter Supervisor and Program Supervisor and keep them informed of all relevant hospital activities.
• Participate in responses to shootings that take place in the Catchment Area.
• Plan, attend, and help facilitate events within St. Barnabas Hospital.
• Build a network with other Hospital Responder workers.
• Engage and interact age-appropriately with youth and young adults encountered and adhere to all agency guidelines and ethics regarding participant treatment.
• Enter all such information timely into the prescribed database on handheld devices or office computers.
• Be in contact with the Violence Interrupter Supervisor and/or Program Supervisor at all times to be accountable for effective time management and to receive guidance and direction.
• Attend all staff meetings in a timely manner, as well as other internal and external meetings as directed.
• Participate in training programs prescribed by DOHMH and by GSS supervisors, including conflict mediation, motivational interviewing, trauma-informed practice, and other tools for effective work.
• Learn and use trauma-informed practice (TIP), which may include tools from the Sanctuary Model of TIP.
• Perform other duties as assigned.Qualifications:
  • An in-depth knowledge of the Bronx 46th Precinct neighborhoods.
  • Residence within the area is strongly preferred.
  • Familiarity with hospital settings is a plus.
  • Ability to work with individuals and families during extreme crises.
  • Experience and direct knowledge of at-risk youth and gang involvement.
  • The ideal candidate is someone very close to the streets, able to communicate effectively with gang members and other high-risk individuals, and able to gain the trust of the highest-risk individuals.
  • Excellent verbal and written communication skills.
  • Computer literate and able to enter notes and activities into databases via handheld devices and office computers.
  • Ability to work a highly flexible schedule that includes late evenings, weekends, and holidays.
  • Ability to pass drug screening.
  • Criminal justice history preferred but may not be under current criminal justice supervision.
  • Committed to working toward positive community change.
  • Commitment to work from a strength-based, trauma-informed youth and family development perspective.
  • A valid, clean NYS driver's license is strongly preferred.
  • Ability to use public transportation.
  • Ability to travel intensively, stand and walk for long periods, lift 25 lbs., bend and lift, and be otherwise physically active.Good Shepherd Services is a leading multi-service agency with more than 85 programs that serve over 30,000 youth and families each year - and builds on their strengths to help them gain skills for success. At Good Shepherd we respect the dignity and worth of every person and reject intolerance, inequity and injustice in whatever form it may take. Voted one of the top 100 places to work in NYC by Crain's New York, Good Shepherd Services offers a fantastic work environment, a collaborative team dedicated to fulfilling our mission, and an amazing array of benefits. Join our team and help make a difference!General Requirements: All staff are expected to be committed to the mission, vision, and values of Good Shepherd Services, which includes involvement in quality improvement activities and a willingness and ability to work within a culturally diverse environment.Good Shepherd Services is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We do not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services.
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Keywords: Good Shepherd Services, New York , Hospital Responder, Healthcare , New York, New York