Senior Human Resources Manager
Company: New York City Growth - Highgate Hotels
Location: New York
Posted on: March 17, 2025
Job Description:
Compensation Type: Yearly Highgate Hotels: Highgate is a premier
real estate investment and hospitality management company widely
recognized as an innovator in the industry. Highgate is the
dominant player in U.S. gateway markets including New York, Boston,
Miami, San Francisco and Honolulu, with a rapidly expanding
presence in Europe, Latin America, and the Caribbean. Highgate's
portfolio of global properties represents an aggregate asset value
exceeding $20B and generates over $5B in cumulative revenues. The
company provides expert guidance through all stages of the
hospitality property cycle, from planning and development through
recapitalization or disposition. Highgate also has the creativity
and bandwidth to develop bespoke hotel brands and utilizes
industry-leading proprietary revenue management tools that identify
and predict evolving market dynamics to drive out performance and
maximize asset value. With an executive team consisting of some of
the industry's most experienced hotel management leaders, the
company is a trusted partner for top ownership groups and major
hotel brands. Highgate maintains corporate offices in London, New
York, Dallas, and Seattle.
Overview: The Senior Human Resources Manager is responsible for
assisting the Director of Human Resources with a variety of Human
Resources functions. He/she is also responsible for filling all
hourly positions in a timely manner, accurate and timely completion
of paperwork, the understanding and enforcement of company
policies, and assisting with benefits and workmen's compensation
duties.
Responsibilities:
- Administer insurance benefits, calculate billing totals,
explain benefits, assist with completion of enrollment forms, and
answer questions.
- Compile review list and distribute to departments.
- Compile Turnover Report, copy and distribute.
- Enter payroll information on computer (wage information,
changes).
- Conduct prescreening interviews.
- Respond to unemployment claims, maintain unemployment
logbook.
- Maintain new hire, termination, transfer and promotion
logbook.
- Audit hours worked in payroll reports for eligibility of
benefits.
- Compile wage surveys.
- Monitor and maintain Leave of Absence log.
- Monitor Workman's Compensation claims, complete First Report of
Injury and Employers Report of Industrial Injury.
- Answer questions regarding 401K Plan, vacation and benefits
(insured and noninsured).
- Maintain complimentary room night log, process employee
requests.
- Prepare and place recruitment advertising.
- Process paperwork for terminating employees.
- Maintain advertising logbook.
- Become certified trainer in all Human Resources training
modules.
- Ensure compliance with all HR and related Loss Prevention
SOP's.
- Participate in Highgate Hotel Enrichment Committee.
- Schedule Highgate Hotel Orientation.
- Assist in Highgate Hotel Orientation - explain benefits,
conduct tour of property.
- Write articles and take pictures for property newsletter.
- Assist with special projects; plan employee events (meetings,
picnics, parties).
- Coordinate Travel Reduction Program, write Travel Reduction
Plan, conduct yearly transportation survey.
- Maintain First Aid log. Qualifications:
- Progressive Human Resources experience in a hotel or a related
industry required.
- Previous Human Resources management responsibility
- College course work in related field helpful
- High school diploma or equivalent required.
- Long hours sometimes required.
- Sedentary work - Exerting up to 10 pounds of force frequently
or constantly to lift, carry, push, pull or otherwise move
objects.
- Maintain a warm and friendly demeanor at all times.
- Must be able to effectively communicate both verbally and
written, with all level of employees and guests in an attentive,
friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and
clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions
to meet deadlines.
- Approach all encounters with guests and employees in an
attentive, friendly, courteous and service-oriented manner.
- Attend all hotel required meetings and trainings.
- Participate in M.O.D. coverage as required.
- Maintain regular attendance in compliance with Highgate Hotel
Standards, as required by scheduling, which will vary according to
the needs of the hotel.
- Maintain high standards of personal appearance and grooming,
which include wearing nametags.
- Comply with Highgate Hotel Standards and regulations to
encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas
and assist in implementing solutions.
- Must be effective in handling problems, including anticipating,
preventing, identifying and solving problems as necessary.
- Must be able to understand and evaluate complex information,
data, etc. from various sources to meet appropriate
objectives.
- Must be able to maintain confidentiality of information.
- Perform other duties as requested by management.
Keywords: New York City Growth - Highgate Hotels, New York , Senior Human Resources Manager, Human Resources , New York, New York
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