TECHNICAL OPERATIONS SUPERVISOR

Company: New York University
Location: Brooklyn
Posted on: November 15, 2024

Job Description:

Technical Operations Supervisor

Posting Number

2024-14134

Location : Location

US-NY-Brooklyn

Hybrid Remote Work Classification

Hybrid: 60% to 80% Onsite

Department

Media Commons

School/Division

Office of the Provost (WS1034)

Compensation Grade

Band 52

Union

N/A

FT/PT

Full-Time

Category

Technology

Position Summary

Provide technical support for the expanded multi-school production / presentation facilities in 370 Jay Street, consisting of multiple floors of research, production, and public program amenities in the new flagship building on the Brooklyn Campus. This person will be responsible for provisioning and supervising the installation and use of equipment and facilities for a variety of media activities, including motion capture, filmmaking, live sound-and other performance production, media installation, and art installation. This person will work with the administrative staff for the shared spaces within the building, the faculty overseeing the facility from various NYU units, as well as various faculty, staff, student, and community stakeholders. This position will support programs and events on evenings and Saturdays. Work schedule - Tuesday to Friday from 2pm to 10:00pm. Saturday from 10:30am to 6:30pm. Qualifications

Required Education:
Bachelor's Degree

Preferred Education:
Master's Degree in digital media or related area.

Required Experience:
2+ years related technology experience in a client support environment, or an equivalent combination of education and experience.

Preferred Experience:
2+ years Previous experience in technical production support, higher education administration or research administration, and management.

Required Skills, Knowledge and Abilities:
Expertise in digital media or related area e.g. live performance production. Conversant with industry standard workflows for software and hardware, including basic A/V reinforcement, motion capture, video editing, and sound recording. Expertise in physical presentation of creative work involving technology (in the fine and/or performing arts), including event production (working with talent, processing technical riders, etc.) Ability to use Microsoft office + Google software and capable of working with internal administrative software. Excellent communication skills (oral and written). Self-motivated and able to work with limited supervision, strong follow-through skills, and able to support relationships with internal and external university partners. Detail-oriented and able to prepare complex documents (such as technical documentation for student use) with minimal errors. Demonstrated ability to learn quickly to master new skills and to learn about the multiple academic programs using the facility. Ability to supervise student employees in support of the operations.

Preferred Skills, Knowledge and Abilities:
Capable of taking initiative to develop and implement plans and programs, possess strong interpersonal skills to support student and faculty work and to represent 370 Jay Street externally and internally. Additional Information

In compliance with NYC's Pay Transparency Act, the annual base salary range for this position is USD $72,000.00 to USD $88,000.00. New York University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, clinical compensation, or other items.

NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/nyugreen.

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Keywords: New York University, New York , TECHNICAL OPERATIONS SUPERVISOR, IT / Software / Systems , Brooklyn, New York