Solutions Engineer, Mid-Market
Company: T-Mobile USA, Inc.
Location: New York
Posted on: February 17, 2025
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Job Description:
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures
that employees get the same big love we give our customers. All
team members receive a competitive base salary and compensation
package - this is Total Rewards. Employees enjoy multiple
wealth-building opportunities through our annual stock grant,
employee stock purchase plan, 401(k), and access to free,
year-round money coaches. That's how we're UNSTOPPABLE for our
employees!
Job Overview
The Solutions Engineer (SE) partners with Business Sales to sell
T-Mobile for Business products and services by leveraging their
strong technical skills, experience, and industry knowledge. SEs
engage in pre-sales activities by consulting on customer
opportunities to gain understanding of their business, identify
their business challenges, and develop solutions which meet their
needs. The SE architects and designs solutions utilizing T-Mobile
or partner business solutions, equipment and network. SEs provide
technical support in sales presentations, product demonstrations,
as well as providing answers to customer's technical inquiries.
SEs further support Business Sales by reviewing specific customer
opportunities and sales funnels. SEs will keep the Business Sales
teams they support apprised of relevant technologies and industry
trends. They will also consult with Sales on the technical aspects
of T-Mobile for business products and services. As needed, SEs
partner with Marketing, Product, Engineering, Sales Ops, and Care
teams to provide feedback, support special projects, and engage in
market-level opportunities. SEs maintain their technical skills and
industry expertise by participating in internal and external
training opportunities. SEs also pursue and maintain partner or
industry certification as required for their position.
Wireless Solutions Engineers (Wireless SE) also:
*Understand and present T-Mobile wireless network and related key
technologies
*Maintain expert-level knowledge of wireless handsets, mobile
hotspots, tablets, and key wireless devices
*Maintain expert-level knowledge of wireless-related Value-Added
Solutions
*Facilitate wireless network coverage analysis
*Discuss and assist with processing In-Building Coverage
requests
*Understand and present product roadmaps as needed
*Understand and present network coverage/network build-out plans as
needed
*Assist with post-sale support/escalations as needed
*High-level portfolio awareness of T-Mobile Global Wireline
Solutions network, solutions, and technologies
Job Responsibilities:
--- At least 18 years of age
--- Legally authorized to work in the United States
Travel:
Travel Required (Yes/No):
DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No
Total Target Cash Pay Range: $112,500 - $202,900, inclusive of
target incentives
Base Pay Range: $78,750 - $142,030
The pay range above is the general base pay range for a successful
candidate in this role. The successful candidate's actual pay will
be based on various factors, such as work location, qualifications,
and experience, so the actual starting pay will vary within this
range. To find the pay range for this role based on hiring
location, click here .
At T-Mobile, employees in regular, non-temporary Retail and
Business Sales roles are eligible for monthly or quarterly sales
incentives.
At T-Mobile, our benefits exemplify the spirit of One Team,
Together! A big part of how we care for one another is working to
ensure our benefits evolve to meet the needs of our team members.
Full and part-time employees have access to the same benefits when
eligible. We cover all of the bases, offering medical, dental and
vision insurance, a flexible spending account, 401(k), employee
stock grants, employee stock purchase plan, paid time off and up to
12 paid holidays - which total about 4 weeks for new full-time
employees and about 2.5 weeks for new part-time employees annually
- paid parental and family leave, family building benefits, back-up
care, enhanced family support, childcare subsidy, tuition
assistance, college coaching, short- and long-term disability,
voluntary AD&D coverage, voluntary accident coverage, voluntary
life insurance, voluntary disability insurance, and voluntary
long-term care insurance. We don't stop there - eligible employees
can also receive mobile service & home internet discounts, pet
insurance, and access to commuter and transit programs! To learn
about T-Mobile's amazing benefits, check out
www.t-mobilebenefits.com .
Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn't have
a corporate ladder-it's more like a jungle gym of possibilities! We
love helping our employees grow in their careers, because it's that
shared drive to aim high that drives our business and our culture
forward. By applying for this career opportunity, you're living our
values while investing in your career growth-and we applaud it.
You're unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions
concerning the employment relationship will be made without regard
to age, race, ethnicity, color, religion, creed, sex, sexual
orientation, gender identity or expression, national origin,
religious affiliation, marital status, citizenship status, veteran
status, the presence of any physical or mental disability, or any
other status or characteristic protected by federal, state, or
local law. Discrimination, retaliation or harassment based upon any
of these factors is wholly inconsistent with how we do business and
will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an
individual with a disability and need reasonable accommodation at
any point in the application or interview process, please let us
know by emailing ApplicantAccommodation@t-mobile.com or calling
1-844-873-9500 . Please note, this contact channel is not a means
to apply for or inquire about a position and we are unable to
respond to non-accommodation related requests.
Keywords: T-Mobile USA, Inc., New York , Solutions Engineer, Mid-Market, IT / Software / Systems , New York, New York
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