Sr Solutions Engineer, Enterprise Accounts
Company: T-Mobile USA, Inc.
Location: New York
Posted on: February 17, 2025
|
|
|
Job Description:
Be unstoppable with us!
T-Mobile is synonymous with innovation-and you could be part of the
team that disrupted an entire industry! We reinvented customer
service, brought real 5G to the nation, and now we're shaping the
future of technology in wireless and beyond. Our work is as
exciting as it is rewarding, so consider the career opportunity
below as your invitation to grow with us, make big things happen
with us, above all, #BEYOU with us. Together, we won't stop!
Job Overview
The Solutions Engineer (SE) partners with Business Sales to sell
T-Mobile for Business products and services by leveraging their
strong technical skills, experience, and industry knowledge. SEs
engage in pre-sales activities by consulting on customer
opportunities to gain understanding of their business, identify
their business challenges, and develop solutions which meet their
needs. The SE architects and designs solutions utilizing T-Mobile
or partner business solutions, equipment and network. SEs provide
technical support in sales presentations, product demonstrations,
as well as providing answers to customer's technical inquiries.
SEs further support Business Sales by reviewing specific customer
opportunities and sales funnels. SEs will keep the Business Sales
teams they support apprised of relevant technologies and industry
trends. They will also consult with Sales on the technical aspects
of T-Mobile for business products and services. As needed, SEs
partner with Marketing, Product, Engineering, Sales Ops, and Care
teams to provide feedback, support special projects, and engage in
market-level opportunities. SEs maintain their technical skills and
industry expertise by participating in internal and external
training opportunities. SEs also pursue and maintain partner or
industry certification as required for their position.
Wireless Solutions Engineers (Wireless SE) also:
*Understand and present T-Mobile wireless network and related key
technologies
*Maintain expert-level knowledge of wireless handsets, mobile
hotspots, tablets, and key wireless devices
*Maintain expert-level knowledge of wireless-related Value-Added
Solutions
*Facilitate wireless network coverage analysis
*Discuss and assist with processing In-Building Coverage
requests
*Understand and present product roadmaps as needed
*Understand and present network coverage/network build-out plans as
needed
*Assist with post-sale support/escalations as needed
*High-level portfolio awareness of T-Mobile Global Wireline
Solutions network, solutions, and technologies
Job Responsibilities:
Provide alignment and support to a group of Enterprise clients,
including Fortune 1000 and Global 500 companies, within a specific
geographic region
Participate in client meetings including Executive Briefings and
onsite at client locations
Enable coverage options and create suitable solutions for client
review
Collaborate with clients to develop and expand solutions, achieve
business objectives , and overcome technical challenges
Present and differentiate current & future state of T- Mobile's
Network capabilities & product roadmap
Demonstrate core and valued-added solutions to clients .
Provide technical guidance and expertise for client Requests for
Proposals (RFPs) and bids.
Collaborate with the Sales team on products and solutions to
enhance sales performance at the regional & national levels
Participate in client quarterly business reviews a nd account
planning sessions
Own client technical relationships and executive engagements
Support and manage the successful outcome of client pilots & proof
of concepts
Lead complex client solution based opportunities in sophisticated
client segments such as Fortune 1K & Global 500 .
Provides Subject Matter Expertise in the following area s of focus
: IOT, UCaaS , Private Network/Network Slicing, SDWAN/Edge,
Security, Fixed Wireless , etc.)
Maintaining technical knowledge by attend training in assigned
areas
Deep understanding of T-Mobile Solutions including network,
products, and technologies.
Ensure a positive client experience related to recommended
solutions
Ability to delegate and manage support resources for high - level
escalations
Train Sales on technical topics, product updates including leading
Tech Talks monthly
Participate and lead Product , Networ k, & Marketing road-show
and/or webinars
Also responsible for other Duties/Projects as assigned by business
leadership as needed
Education:
High School Diploma/GED (Required)
Bachelor's Degree STEM area of study strongly preferred.
(Required)
Work Experience:
4-7 years Experience in telecommunications, IT administration or
network engineering roles with a professional track record of
successful solution sales, managing internal/external relationships
in a matrix environment. (Required)
Experience supporting Enterprise and Public Sector accounts.
Knowledge, Skills and Abilities:
Technical Leadership (Required)
Project Management (Preferred)
Communication Excellent oral and written communications; strong
interpersonal skills. (Required)
Sales Experience with Sales Methodologies. (Preferred)
Applications Proficiency with business application software.
(Required)
Strategic Leadership Ability to provide strategic direction in a
leadership role. (Required)
Technical Presentations Ability to create and deliver technical
presentations. (Required)
Subject Matter Expertise in at least one area of focus (SDWAN/Edge,
Security, Mobile Internet/Routers, etc.) (Required
--- At least 18 years of age
--- Legally authorized to work in the United States
Travel:
Travel Required (Yes/No): Yes (Limited)
DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No
New York Pay Range : $131,250.00 - $177,520.00
The pay range above is the general base pay range for a successful
candidate in the state listed. The successful candidate's actual
pay will be based on various factors, such as work location,
qualifications, and experience, so the actual starting pay may be
above or below this range. At T-Mobile, employees in regular,
non-temporary roles are eligible for an annual bonus or periodic
sales incentive or bonus, based on their role. Most Corporate
employees are eligible for a year-end bonus based on company and/or
individual performance and which is set at a percentage of the
employee's eligible earnings in the prior year. Certain positions
in Customer Care are eligible for monthly bonuses based on
individual and/or team performance, while Retail and Business Sales
roles are eligible for monthly or quarterly sales incentives. And
since we are ALL owners, EVERY employee at T-Mobile is eligible for
an Annual Stock Grant.
At T-Mobile, our benefits exemplify the spirit of One Team,
Together ! A big part of how we care for one another is working to
ensure our benefits evolve to meet the needs of our team members.
Full and part-time employees have access to the same benefits when
eligible. We cover all of the bases, offering medical, dental and
vision insurance, a flexible spending account, 401(k), employee
stock grants, employee stock purchase plan, paid time off and up to
paid 12 holidays - which total about 4 weeks for new full-time
employees and about 2.5 weeks for new part-time employees annually
- paid parental and family leave, family building benefits, back-up
care, enhanced family support, childcare subsidy, tuition
assistance, college coaching, short and long term disability,
voluntary AD&D coverage, voluntary accident coverage, voluntary
life insurance, voluntary disability insurance, and voluntary
long-term care insurance.
We don't stop there- eligible employees can receive mobile service
& home internet discounts, pet insurance, and access to commuter
and transit programs! To learn about T-Mobile's amazing benefits,
check out www.t-mobilebenefits.com .
Never stop growing!
T-Mobile doesn't have a corporate ladder-it's more like a jungle
gym of possibilities! We love helping our employees grow in their
careers, because it's that shared drive to aim high that drives our
business and our culture forward.
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions
concerning the employment relationship will be made without regard
to age, race, ethnicity, color, religion, creed, sex, sexual
orientation, gender identity or expression, national origin,
religious affiliation, marital status, citizenship status, veteran
status, the presence of any physical or mental disability, or any
other status or characteristic protected by federal, state, or
local law. Discrimination, retaliation or harassment based upon any
of these factors is wholly inconsistent with how we do business and
will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an
individual with a disability and need reasonable accommodation at
any point in the application or interview process, please let us
know by emailing ApplicantAccommodation@t-mobile.com or calling
1-844-873-9500 . Please note, this contact channel is not a means
to apply for or inquire about a position and we are unable to
respond to non-accommodation related requests.
Keywords: T-Mobile USA, Inc., New York , Sr Solutions Engineer, Enterprise Accounts, IT / Software / Systems , New York, New York
|
Click
here to apply!
|
