IT Sales Analytics Manager
Company: EDI Specialists, Inc.
Location: Queens Village
Posted on: March 1, 2025
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Job Description:
As the IT Sales Analytics Manager, your role will involve
overseeing the implementation, maintenance, and optimization of the
IT Sales and Marketing, Data and Business Analytic and B2B portal
services. You will be managing a team of IT professionals and
third-party consultants to ensure the system meets business
requirements and to provide seamless service delivery. You will be
instrumental in optimizing business processes and improving
operational efficiency.
Do not pass up this chance, apply quickly if your experience and
skills match what is in the following description.
What we're looking for... 10+ years of experience in IT / 5+ years
of people management experience
CRM, Rate & Quotation Management Systems (Design, Build, and
Run)
BI Dashboard design and development (PowerBI, Tableau, Qlik)
Business Portal/Website project/enhancement delivery experience
Conversational Mandarin fluency is a plus
What you will do: Business Engagement Manage stakeholders to
understand new needs and review existing service
fit-for-purpose
Solution Integration Design Define service roadmap aligning to
business and foundation needs
Collaborate within IT globally to align roadmap directions,
standards and policies
Project/Program management Lead projects from inception to
completion, including planning, execution, monitoring and
closing/training-to-run
Manage portfolio of projects align to service roadmap
Coach team project managers to increase competency and autonomy
Team Leadership Manage and mentor a team of IT professionals and
suppliers/consultants, providing guidance and support to ensure
high performance and professional growth
Service Operation & Continuous Improvement Oversee changes,
enhancements, incidents resolution, and service requests to be
delivered on expected service level
Manage performance of external vendors and service providers
Drive knowledge management and capability delegation
(Shift-left/Service Service)
Manage IT asset lifecycle and visibility
Control IT policies and procedures, including data security and
regulatory compliance
Proactively identify and act on opportunities for process
improvement, system optimization, and automation, to increase
efficiency and effectiveness
Stay up to date with emerging IT trends, technologies, and industry
best practices
Who you are: You lead by motivating and empowering your team,
fostering collaboration and an achievement driven culture
You thrive in the role of the change catalyst, serving at the
forefront of IT business interface and ensuring business value
creation from conceptualization to delivery
You are excited by complex business problems and enjoy the process
of bridging and integrating intricate solutions together
You communicate succinctly and effectively with all levels of the
organization, including with technical and non-technical
stakeholders
Work schedule:
New York Office: 9 am-6 pm EST (Hybrid)
Work Experience & Education: Background Bachelor's degree or higher
in Computer Science, Information Systems, Business Administration,
or a related field
10+ years of experience in IT, of which 5+ years in people
management role
Experience in Logistic/Freight Forwarding industry is a plus
General Competencies IT Project/Program Management (Practical
experiences of SCRUM/PMP applications)
IT Service Management (ITIL foundation mandatory; Advanced level is
a plus)
Process Improvement techniques (Process mapping, Kaizen/Rapid
Improvement Blitz, Visual Management is a plus)
Technical Domain Competencies Exceptional experiences and
demonstratable skills in CRM (SugarCRM, Salesforce, etc.), Rate &
Quotation Management Systems (design, build and run)
BI Dashboard design and development (PowerBI, Tableau, Qlik)
Business Portal/Website project/enhancement delivery
Practical working knowledge of: Data warehouse
EDI/API
ERP, TMS (Cargowise)
Salary Range:
$150,000-$170,000 annually based on education and experience
level
Keywords: EDI Specialists, Inc., New York , IT Sales Analytics Manager, IT / Software / Systems , Queens Village, New York
Click
here to apply!
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