Director, Engineering & Technology
Company: Slang.ai
Location: New York
Posted on: March 12, 2025
Job Description:
Company Summary: is redefining customer engagement through
conversational AI, making every interaction seamless and efficient.
Our mission is to transform the restaurant industry by providing
the ultimate voice AI solution for consistently outstanding
customer experiences. At , we foster a culture of innovation,
inclusivity, and growth, ensuring that every "Slangsta" (employee)
feels valued and connected to our broader AI driven impact.What
Your Experience Will Be:As Director of Technology at , you will own
engineering leadership, IT infrastructure, and security, ensuring
that we build and maintain a high-velocity, high-impact technology
team. This is a player-coach role, where you will lead and mentor
engineers while stepping in to support critical technical
initiatives as needed. You will be responsible for scaling our
engineering function, developing and maintaining a high-performance
culture, and adapting our IT and security infrastructure as we grow
with resources to support this in order to enable 's continued
growth. This role reports to the VP of Product & Technology and
requires strong technical expertise, leadership, and the ability to
drive operational excellence across multiple functions.Why You
Belong Here & How You Will Grow:Slang.ai is at a pivotal stage of
growth, offering the opportunity to build and lead a high-velocity
engineering team. This role allows you to influence strategic
technical decisions, drive security and IT best practices, and
establish an engineering culture of excellence. You will have the
ability to mentor and develop engineers while working closely with
executive leadership to shape the future of the company's technical
direction. This position provides the chance to refine leadership
skills, contribute to product innovation, and create scalable
technical solutions that directly impact the company's success.What
success looks like
- Lead and manage the engineering team, fostering a culture of
excellence, accountability, and continuous learning.
- Drive high-velocity software development, ensuring that our
engineering team can make timely decisions to hard technical
problems while delivering impactful improvements.
- Oversee IT operations to ensure secure, scalable, and efficient
infrastructure that supports the entire company.
- Develop and implement security best practices, ensuring
compliance with industry standards and protecting customer
data.
- Define and execute a technical roadmap that prepares Slang for
the future and helps bring our long term product vision to
life.
- Implement engineering best practices, including CI/CD, DevOps,
observability, and scalable system design, and adherence to design
patterns for clean code.
- Recruit, retain, and develop top-tier engineering talent,
establishing career growth frameworks and mentoring future
leaders.
- Act as a hands-on technical leader, stepping in as a
player-coach when necessary to unblock complex challenges and
helping with scope negotiations when necessary.
- Deeply understand the problems is solving for their customers.
You will be expected to actively collaborate cross-functionally
with Customer Success, Sales, and Marketing teams to proactively
ensure engineering is aligned with business priorities.
- Drive IT strategy and security policies, ensuring compliance
with SOC 2, GDPR, and other regulatory requirements.
- This is a high-impact leadership role where you will set the
foundation for a world-class engineering team, ensuring that
continues to scale efficiently while maintaining high-quality and
secure operations.Key outcomes
- Engineering team excellence: You create a high-performing
engineering organization that attracts top talent, helps
individuals reach their maximum potential, and has ownership over
their work.
- High-velocity software development: You create highly efficient
engineering processes, enabling engineers to do their best work
while keeping them accountable to deliver results that are
impactful and timely.
- Security & IT operations maturity: You implement strong
security policies, ensuring data protection and compliance.
- Technical scalability: You lead architectural improvements,
ensuring our platform scales efficiently with growth.
- Cross-functional impact: You collaborate with Product, Growth,
and Customer Success teams, aligning technology with business
needs.What you will bring
- 12+ years of experience in software engineering
- 5+ years of experience managing engineering teams, including
hiring, performance management, and career development.
- Experience leading high-velocity software development teams in
a fast-scaling environment.
- Strong hands-on technical background, with expertise in modern
cloud architectures, DevOps, and security best practices.
- Proven ability to build scalable, reliable systems while
optimizing developer productivity.
- Deep knowledge of IT operations, security frameworks (SOC 2,
GDPR, ISO 27001), and compliance.
- Experience with CI/CD, infrastructure-as-code, monitoring, and
observability best practices.
- Strong cross-functional leadership skills, working closely with
Product, Growth, and other business units.
- Ability to balance strategic leadership with hands-on execution
when needed.
- Comfortable overseeing IT and security needs as they
arise.$220,000 - $230,000 a yearSlang's philosophy is to offer
competitive compensation that aligns with our mission, business
objectives, and employee needs, while ensuring financial
responsibility. We are committed to applying our compensation
practices fairly, equitably, consistently, and transparently.
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Keywords: Slang.ai, New York , Director, Engineering & Technology, IT / Software / Systems , New York, New York
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