Family Advocate - Children's Mobile Crisis
Company: VNS Health
Location: Brooklyn
Posted on: March 14, 2025
Job Description:
Overview VNS Health Family Advocates embody our core values of
Empathy, Integrity, and Agility by helping children and their
families access life changing resources whether it's basic needs of
housing and public assistance or community resource programs that
support social emotional wellbeing. This role draws on lived
experience to guide others through challenging times. Family
Advocates are trusted navigators of complex systems that help VNS
Health clients live and heal at home surrounded by their family and
community. VNS Health provides vital client-centered behavioral
health care to New Yorkers most in need, across all stages of life
and mental well-being. We deliver care wherever our clients are,
including outpatient clinics, clients' homes, and the community.
Our short- and long-term service models include acute,
transitional, and intensive care management programs that impact
the most vulnerable populations, from children, to adolescents, to
aging adults. As part of our fast-growing Behavioral Health team,
you'll have an opportunity to develop and advance your skills,
whether you're early in your career or an experienced professional.
We recognize that our Mobile Crisis team members are on the front
line of providing critical, life-changing support to those we
serve. These are incredibly rewarding, yet challenging roles, so we
do everything possible to ensure that you are also fully supported
and positioned for success. This includes structuring our teams to
provide multiple layers of supervision and guidance while pairing
our team members together when you are in the field to foster an
environment of collaboration and engagement. We also host weekly
staff support groups allowing the team to share experiences, talk
through situations, and to learn and grow from each other. And our
benefits package includes a host of employee assistance programming
to provide you with a comprehensive suite of offerings to support
your total health and well-being. Additionally, we provide clinical
hours for those who are seeking licensure to assist you in your
professional development. So, if you want to thoroughly hone your
diagnostic skills in a variety of patient settings, all while
operating in an incredibly supportive and caring environment,
please apply now and take the first step toward becoming a member
of our dynamic team! What We Provide
- Attractive referral bonus opportunities
- Generous paid time off (PTO) , starting at 20 days of paid time
off and 9 company holidays
- Health insurance plan for you and your loved ones, Medical,
Dental, Vision, Life and Disability
- Employer-matched retirement saving funds
- Personal and financial wellness programs
- Pre-tax flexible spending accounts (FSAs) for healthcare and
dependent care
- Generous tuition reimbursement for qualifying degrees
- Opportunities for professional growth and career
advancement
- Internal mobility, CEU credits, and advancement
opportunities
- Interdisciplinary network of colleagues through the VNS Health
Social Services Community of Professionals What You Will Do
- Applies mutually shared and lived experiences navigating the
systems of care as a caregiver. Serves as a role model, advocate,
and mentor for children and families
- Assists with obtaining and maintaining clients' entitlements,
including Medicaid, Public Assistance, SSI as well as assisting
with problems related to housing or utilities
- Interviews clients and significant others, when appropriate ,
in order to obtain personal histories and to understand the social
and emotional factors related to the client's mental health
problems
- Participates in frequent active engagement with families to
engage them in receiving services and assists in empowering them to
take the steps necessary to maximize their quality of life
- Develops inventory of resources that will meet the clients'
needs as identified in the assessment process
- Advocates for and assists clients in utilizing adjunctive
community resources. Arranges transportation and accompanies
clients to appropriate facilities/agencies, as necessary
- Provides linkage, coordination with, referral to and follow-up
with other service providers. Monitors appointments medical
facilities, social service agencies or other providers of concrete
services
- Collaborates with interdisciplinary team members to discuss
care needs and identify solutions to support clients/consumers/
members
- Attends planning meetings with service providers to coordinate
service plans
- Initiates written (including clinical and progress notes) and
verbal communications, and ensure s that all patient record keeping
is in compliance with agency, state, city and federal
requirements
- Participates in agency and community programs and education, as
requested
- Participates in interdisciplinary team meetings, case
conferences, staff meetings, quality assurance meetings, and
supervision meetings as required Qualifications Licenses and
Certifications:
- Valid driver's license (i.e., license matching state of
residence) required
- Credentialed family peer advocate preferredEducation:
- Bachelor's Degree in social work, health and human services or
a related field preferred
- Two or more years of equivalent and relevant experience in a
social service agency OR an equivalent combination of the education
and experience preferredWork Experience:
- Minimum of one year of experience in a mental health or social
service setting with emphasis on family support services and/or
family psycho-education required
- Lived experience as a caregiver for children with behavioral
health needs in accordance with the New York State Office of Mental
Health and the New York City Department of Health and Mental
Hygiene. required
- Bilingual skills may be required as determined by operational
needs Compensation $20.98 - $26.23 Hourly About Us VNS Health is
one of the nation's largest nonprofit home and community-based
health care organizations. Innovating in health care for more than
130 years, our commitment to health and well-being is what drives
us-we help people live, age and heal where they feel most
comfortable, in their own homes, connected to their family and
community. On any given day, more than 10,000 VNS Health team
members deliver compassionate care, unparalleled expertise and 24/7
solutions and resources to the more than 43,000 "neighbors" who
look to us for care. Powered and informed by data analytics that
are unmatched in the home and community-health industry, VNS Health
offers a full range of health care services, solutions and health
plans designed to simplify the health care experience and meet the
diverse and complex needs of the communities and people we serve in
New York and beyond.
Keywords: VNS Health, New York , Family Advocate - Children's Mobile Crisis, IT / Software / Systems , Brooklyn, New York
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