Technical Consultant II

Company: Liberty Mutual Insurance
Location: New York
Posted on: March 28, 2025

Job Description:

Schedule: Full-Time Salary Range: USD $82000.00 - $176000.00 Job Category: Risk Control Pay Philosophy The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. Description Description We are seeking a highly skilled Technical Consultant to join our Dedicated Team and support Customer Operations outside of the United States. As a Technical Consultant, you will provide strategic leadership consulting to assist international operations with implementing safety standards designed to identify and mitigate risk. You will collaborate with key global stakeholders in Canada, Mexico, Latin America, Europe and Asia Pacific. The ideal candidate will possess strong relationship-building skills, service management expertise, acute customer focus, and a passion for quality execution. Fluency in Spanish is required - final candidates will demonstrate proficiency through third party testing. The position may be in any city with a major airport (e.g. Atlanta, Los Angeles, Chicago, Dallas, Houston, Miami, or New York City) and is fully remote. At a minimum, there will be quarterly international travel lasting between 1 to 3 weeks in duration. Responsibilities: Provide comprehensive consulting services based on the unique opportunities and challenges of each operation Collaborate with stakeholders across multiple time zones to develop and execute risk mitigation strategies that enhance operational effectiveness Mentor and coach team members, fostering personal and career growth aspirations Continuously improve work product and service delivery through a growth mindset and collaborative approach Build and sustain relationships at all levels of the organization, becoming a trusted influencer to impact business objectives Key Capabilities and Characteristics: Excellent collaboration skills with a commitment to continuous improvement Strong problem-solving skills and the ability to influence change Ability to develop and maintain relationships with customers, peers, and industry contacts Capacity to become a trusted advisor and partner with the customer Demonstrates high levels of initiative, personal energy, stamina, and discretionary effort Works with a sense of urgency and embraces feedback Adaptable to changing priorities and resilient in handling setbacks Effective interpersonal, oral, and written communication skills Preferred Qualifications: Bachelor's degree or equivalent Minimum of 5 years of direct consulting experience Proven ability in advanced level research, evaluation, and analysis functions Demonstrated ability to consult with, form relationships, and influence all levels of an organization Successful track record in risk mitigation, solutions management, project management, and management consulting Master's degree or relevant certifications/designations (CSP, ARM, CPCU, CIH, CPE, PE) ***This position is eligible to be hired at different levels depending on experience*** Qualifications Fluency in Spanish is required - final candidates will demonstrate proficiency through third party testing. Bachelor's degree with coursework in math, engineering or related areas (or equivalent) and at least 5 years of directly related consulting experience in loss prevention or progressive safety/heath field. Candidates are typically working towards (or obtained) an advanced degree and/or professional certification in one or more of the following areas: CSP, ARM, CRM, CPCU, CIH, or CPE. Advanced knowledge, skills and experience in a specialized field, service planning and delivery, risk assessment, risk analysis, solutions management and progress measurement. Fully effective interpersonal, writing and other communication skills required to develop and maintain relationships with customers, peers, and industry contacts. Demonstrated ability to retrieve and enter information using various proprietary software applications and create/modify documents and complex spreadsheets using Microsoft Office suite. Position requires regular travel and overnight travel on short notice in response to customer operations. Travel 50% Qualifications Bachelor's degree with coursework in math, engineering or related areas (or equivalent) and at least 5 years of directly related consulting experience in loss prevention or progressive safety/heath field. Candidates are typically working towards (or obtained) an advanced degree and/or professional certification in one or more of the following areas: CSP, ARM, CRM, CPCU, CIH, or CPE. Advanced knowledge, skills and experience in a specialized field, service planning and delivery, risk assessment, risk analysis, solutions management and progress measurement. Fully effective interpersonal, writing and other communication skills required to develop and maintain relationships with customers, peers, and industry contacts. Demonstrated ability to retrieve and enter information using various proprietary software applications and create/modify documents and complex spreadsheets using Microsoft Office suite. Position requires regular travel. About Us As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally. At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow. We are proud to support a diverse, equitable and inclusive workplace, where all employees feel a sense of community, belonging and can do their best work. Our seven Employee Resource Groups (ERGs) offer a centralized, open space to bring employees and allies together to connect, learn and engage. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco Employment Type: Full Time

Keywords: Liberty Mutual Insurance, New York , Technical Consultant II, IT / Software / Systems , New York, New York