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HR Systems Administrator

Company: Tbwa Chiat/Day Inc
Location: New York
Posted on: April 4, 2025

Job Description:

New York, New York, United States - Oakland, California, United States - Washington, District of Columbia, United StatesAbout MSF USA - Doctors Without BordersDoctors Without Borders/M--decins Sans Fronti--res (MSF) is an independent international organization that provides medical care to the people who need it most. The organization cares for people affected by conflict, disease outbreaks, disasters, and social exclusion in more than 70 countries. MSF offers medical humanitarian assistance solely based on need, regardless of race, ethnicity, religion, or politics. Our international project teams include medical, logistical, and administrative staff, most of them hired locally and working with their own communities. Our actions are guided by medical ethics and the principles of independence, impartiality, and neutrality. We also bear witness and speak out about the experiences of our colleagues and patients.MSF USA is one of 24 sections supporting the global movement, primarily through staff recruitment, fundraising, advocacy, and communications. We welcome candidates who bring a wide variety of backgrounds and experiences to join us in working toward MSF's social mission.Role OverviewThe HR Systems Administrator plays a pivotal role in ensuring the smooth operation of technology within the People & Culture department. This role manages P&C systems, addresses reporting requirements, oversees vendor relationships, provides training, and safeguards data integrity. This position combines technical expertise with a collaborative spirit. As a liaison between development teams and end-users, the HR Systems Administrator configures, customizes, and optimizes HR systems to meet organizational needs. The HR Systems Administrator's responsibilities also encompass offering technical assistance to end-users and collaborating with cross-functional teams to uphold data integrity, regulatory compliance, and user satisfaction.Department AccountabilitiesOrganizational Culture & Create a Safe SpaceSet and drive transparent goals, targets, and ADEI&B initiatives that yield the most significant, scalable, quantifiable, and sustained impact for a more human-centered, engaged, and productive workplace. Build a culture that fosters trust, collaboration, high performance, respect, and belonging among diverse teams and people.Performance Management & Talent DevelopmentDevelop and implement policies and processes that provide an integrated, structured approach to individual development planning, performance goal setting, performance feedback, and formal appraisal to meet business needs and support individuals in realizing their potential. The review is done once a year, after which decisions are made on whether the employee's pay should be changed or increased.Employee EngagementCreate a workplace culture that is engaging and motivating for employees. This involves creating opportunities for employees to connect, providing professional development opportunities, and creating a positive work environment.Compliance and HR OperationsTo achieve specified operational performance standards, execute and manage P&C operations using predetermined protocols and procedures.Compensation & Benefits ReviewDesigned and administered compensation and benefits packages for staff, including setting salaries, providing health insurance and other benefits, and managing payroll.Talent AcquisitionsFill permanent or temporary positions within an organization by attracting, shortlisting, selecting, hiring, appointing, and integrating the best-qualified candidates in a timely and cost-effective manner.Payroll AdministrationCarry out the payroll administration processes required to ensure employees are paid correctly at the right time.Roles Specific OutcomesAutomating manual processesThe HR System Administrator's role will/may involve reviewing new/existing P&C processes that support a program or initiative or streamlining an existing process to determine if and how it can be automated and then using existing or new software to automate it.Moving print and fill forms onlineThis process provides potential savings by eliminating paper and ink, reducing the time required for data entry, minimizing storage needs, and enhancing accuracy with spell checkers. It also offers a sophisticated experience for employees and candidates.ReportingThe HR System Administrator will provide various services to support the P&C team's reporting needs. This includes developing and enabling access to on-demand reports, providing ad hoc reports, and investigating/implementing new reporting tools if needed.Manage HR/Operational systemsThere are six areas where the HR system administrator will/may apply their expertise to the company's HR systems:

  • Investigate and enhance the current HRMS: One of the critical responsibilities of the HR System Administrator is to use the current HRMS to support HR and company goals. This may involve configuration changes, editing existing workflows and forms, or enabling and configuring functionality not previously used.
  • Identify and implement applications that support the P&C team: P&C teams use various applications, including Microsoft Office and eLearning tools, in addition to an HRMS. The HR Systems Administrator evaluates, and updates applications as needed.
  • Evaluate and implement a new HRMS: The HR System Administrator may lead or support system management to find a suitable replacement and schedule training and integration for P&C around the new HRMS implementation.
  • Support other teams: Besides supporting P&C, they may also be the main point of contact for IT/Systems or another group implementing an application that involves P&C or P&C data.
  • Training: The P&C subject matter expert, the HR System Administrator, may also be responsible for developing training material and delivering training sessions related to P&C systems.
  • Talent Management: Make the process more efficient for candidates applying for open positions. Also, with the help of an onboarding system, they will be able to automate many of the forms and processes required of new hires.Complexity and Problem-Solving Skills
  • Strong technical proficiency in administering and configuring P&C systems such as SAP SuccessFactors, Greenhouse, ADP, or similar platforms
  • Knowledge of HR processes and best practices, including but not limited to employee lifecycle management, talent acquisition, performance management, and learning and development
  • Excellent problem-solving/analytical skills with the ability to troubleshoot complex system issues and recommend effective solutions
  • Strong project management skills with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and communicate technical concepts to non-technical stakeholders
  • Detail-oriented with a focus on accuracy and data integrity
  • Ability to adapt to changing business requirementsDesired Qualifications & Experience
    • 4-6 years of Experience in an HRIS (e.g., SuccessFactors, Greenhouse, Oracle) role within a high-growth organization
    • 1-3 years of Experience with administering human resources policies, programs, and practices
    • Familiar with and proficient in the navigation of HRIS and other related systems (Success Factors, Greenhouse, Oracle, ADP, eTime, and/or PeopleSoft)
    • Experience working with a broad range of technology solutions in Global HR and Talent Management
    • Strong organizational skills, perform and prioritize multiple tasks seamlessly, attention to detail, Excellent analytical and problem-solving skills.
    • Advanced proficiency in the use of the Microsoft Office suite of applications, specifically Excel
    • Knowledge of basic human resources practices and principles
    • Knowledge of federal, state, and local employment laws and strategic understanding of data and HR systems use.
    • Strong verbal and written communication skillsTravel RequirementsWill be determined within the onboarding planCompensation$88,822 to $133,233; All new employees will be compensated from the minimum to the midpoint based on experienceEqual Opportunity and Accommodations Statement:MSF-USA is dedicated to creating a diverse, impartial, and inclusive workforce. We are an equal opportunity employer and do not discriminate based on gender identity or expression, sexual orientation, race, religion, age, national origin, disability, marital status, pregnancy status, veteran status, genetic information, or any other differences as per applicable laws.We also provide reasonable accommodations for individuals with disabilities or religious beliefs and practices. If you require accommodations during the application process, please contact us at recruitment@newyork.msf.org .We strongly encourage individuals from underrepresented communities in the Humanitarian Aid sector to apply.
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Keywords: Tbwa Chiat/Day Inc, New York , HR Systems Administrator, IT / Software / Systems , New York, New York

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