DESKTOP SUPPORT SPECIALIST

Company: Staffing Solutions Usa, Inc.
Location: New York
Posted on: February 16, 2025

Job Description:

DESKTOP SUPPORT SPECIALIST

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One of our global financial clients is seeking a Desktop Support Specialist at their headquarters in New York City. This person will be a full-time permanent employee that is expected to be in the office 3 to 4 days per week. Only send your resume to us if you can work in the office 3-4 days per week.

RESPONSIBILITIES:

Provide technical assistance to computer system users. Answer questions or resolve computer problems for clients in person, via phone, or remotely to the user's computer. May provide assistance concerning the use of the computer hardware and software, including printing and installation.

QUALIFICATIONS:

At least 2 years of providing desktop support in a corporate environment

Experience with the following applications: MS Office Suite, Anti-Virus Adobe software

Respond to telephone calls, emails, and personnel requests for technical support.

Maintains and supports desktop PCs, hardware, software, operating system, and printers.

Basic Networking and Connectivity troubleshooting

Relocate computers between offices

Identify, test, and install new network systems or upgrades to current systems, printers, software, or components

Creating problem records

Follow defined escalation paths

Troubleshoot and be a problem solver

SEND YOUR RESUME TO CLIFF@SSUSA.COM
MENTION JOB 1093 IN THE SUBJECT BOX

Keywords: Staffing Solutions Usa, Inc., New York , DESKTOP SUPPORT SPECIALIST, Other , New York, New York