Paratransit Quality Control Supervisor

Company: Nilesschools
Location: New York
Posted on: March 7, 2025

Job Description:

First for a reason:At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.Now Hiring: Quality Control SupervisorAt First Student, our Quality Control Supervisors play a vital role in ensuring excellence in daily operations, safety, and customer satisfaction. As a Quality Control Supervisor, you will oversee operational efficiency, ensuring our vehicles, drivers, and procedures meet the highest standards.We are proud to offer:

• $22 - $23/hourly wage (based on experience)
• Full-time position - Schedule provided at the time of hire
• Comprehensive benefits, including medical, dental, vision, & 401(k)
• Paid holidays & vacation
• Perk Spot program - Discounts on cell phone plans, cars, and more
• Tremendous career growth opportunities within a company with a strong presence across North America
• A team-oriented environment where your contributions are valuedQuality Control Supervisor Responsibilities:
  • Supervise and train drivers to uphold quality, safety, and operational standards
  • Manage driver check-ins, work assignments, and mandatory overtime when required
  • Conduct vehicle and lot inspections to ensure compliance with safety and cleanliness guidelines
  • Investigate and document incidents, accidents, and safety concerns
  • Provide coaching and performance feedback to drivers, ensuring continuous improvement
  • Collaborate with internal departments to enhance efficiency and service quality
  • Maintain accurate records of inspections, driver evaluations, and daily operations
  • Monitor and enforce compliance with company policies and industry regulations
  • Maintain a valid CDL and drive periodically as requiredQuality Control Supervisor Experience & Skills Required:
    • High school diploma or equivalent; additional education in quality management, transportation, or a related field is a plus
    • 1-2 years of supervisory experience, preferably in transportation, automotive, or quality control
    • Strong attention to detail and organizational skills
    • Excellent verbal and written communication abilities
    • Basic computer skills, including proficiency with Microsoft Office Suite
    • Ability to analyze data and implement effective quality improvement strategies
    • Valid driver's license with a clean driving record
    • Comfortable working outdoors in various weather conditionsAt First Student, we are committed to fostering a workplace that supports growth, collaboration, and excellence. Join a team where your leadership ensures top-tier service every day!Apply today to become part of our dynamic team!GVCII is owned and operated by First Student
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Keywords: Nilesschools, New York , Paratransit Quality Control Supervisor, Other , New York, New York