Solutions Architect

Company: Tennr
Location: New York
Posted on: March 12, 2025

Job Description:

About Tennr:Today, when you go to your doctor and need to be referred to a specialist (e.g., for sleep apnea), your doctor sends a fax (yes, in 2024, 90% of provider-provider communication is a 1980s fax). These are often converted into 20+ page PDFs, with handwritten (doctor's handwriting!) notes, in thousands of different formats. The problem is so complex that a person has to read it, type it up, and manually enter your information. Tennr built RaeLLM (7B-trained on 3M+ documents) to read these docs, talk to your doc to ensure nothing is missed, and text you to help schedule your appointment so you can get better, faster.Tennr is a NYC-based tech company that launched out of Y-Combinator and is backed by Andreesen Horowitz, Foundation Capital, The New Normal Fund, and other top investors.What you'll do:

• Scoping and Discovery: Get to know our customer's workflows better than they do through strategic scoping and effective communication. Leave no stone unturned in understanding and adapting their most complex, time-consuming processes.
• Build Workflows: Design, conceptualize, and lead the implementation of our tailored automation solutions that drive direct customer value end-to-end across the healthcare industry.
• Drive Performance: Lead performance optimization initiatives and constantly raise the standard. Intuitively ensure that our systems meet ever-evolving client needs.
• Innovate our Processes: Follow and adopt the latest techniques in artificial intelligence. Work at the cutting edge, apply and innovate upon the world's fastest moving technology.
• Cross-Collaborate: Collaborate with Engagement Managers, Solutions Architects and Sales to strategize on account plans and ensure the Customer is deliriously happy with their experience at Tennr.
• Be a Cowboy: Embrace a founder's mindset, proactively driving projects from conception to completion, and contributing significantly to our company's growth and success. Dive into new technologies with a commitment to continuous learning.What you bring:
  • Customer-Facing Experience: You have 4+ years of working with customers and managing accounts.
  • Technical Savvy: Background in computer science preferred, with a strong focus on JavaScript, APIs, and RPA. Excellent problem-solving skills and a knack for efficient, clean coding practices.
  • Team Player: Excellent project management skills, outstanding communication skills. You need to be capable of articulating complex technical concepts to a diverse audience.
  • Adaptability and Innovation: Willingness to embrace new technologies and a commitment to continuous learning.
  • Bonus Points: Prior experience in a startup or fast-paced tech environment is a plus, as is experience with American healthcare.Join UsAt Tennr, we're not just building software; we're building the future of business operations. If you're ready to be a part of this journey and make a significant impact, we'd love to hear from you. Join us in reshaping the landscape of AI-driven business solutions. Apply now to become a part of our dynamic team.
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Keywords: Tennr, New York , Solutions Architect, Other , New York, New York