Contact Center- Patient Access Representative - FULLY REMOTE

Company: Assisted Home Care
Location: Brooklyn
Posted on: March 12, 2025

Job Description:

The Patient Access Representative will facilitate all components of the patients entrance in to any facility. This may include scheduling, registration, benefit verification, pre-certification and financial clearance including pre-visit collection. The Patient Access Representative will be responsible for ensuring that the most accurate patient data is obtained and populated in to the patient record. This co-worker must have an exceptional attention to detail and maintain knowledge and competence with insurance carriers, Medicare guidelines as well as federal, state and accreditation agencies.
Responsibilities

• The Patient Access Representative is often the first point of contact for our patients and therefore must represent with the highest standard of customer service, compassion and perform all duties in a manner consistent with our mission, values and service standards
• The Patient Access Representative will facilitate all components of the patients entrance in to any facility
• This may include scheduling, registration, benefit verification, pre-certification and financial clearance including pre-visit collection
• The Patient Access Representative will be responsible for ensuring that the most accurate patient data is obtained and populated in to the patient recordBenefits
  • Vacation, Sick Time, and Holiday Pay
  • Medical, Dental, Vision, Life Insurance, and additional benefits (eligible on day one)
  • 401K Required Qualifications
    • Must be at least 18 years of age or older.
    • Must have a High School Diploma, or equivalent.
    • Six-month minimum in customer/client service experience.
      
      
      
      PI620765f204cc-37248-37072390

Keywords: Assisted Home Care, New York , Contact Center- Patient Access Representative - FULLY REMOTE, Other , Brooklyn, New York