Operations Associate
Company: Grand Cru Selections
Location: New York
Posted on: March 12, 2025
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Job Description:
We are seeking a conscientious and organized candidate to join
our operations team in New York City from 11:30AM - 8:30PM Mon -
Fri. This role will primarily support the California and Illinois
markets and involves ensuring efficiency and accuracy in processing
distribution operations, supporting sales representatives,
organizing logistics and tracking the receipt of new products to
the warehouse and handling customer service inquiries.
RESPONSIBILITIESOrder BoardALL Receive and process orders from the
order board Manage pricing guidelines and validate each line item
Receive and assess all delivery errors and warehouse mistakes Track
returns and issue customer credit memos when dueSales
Representative Support Process order amendments Handle product
shorts and communicate restocking details Process customer account
setupInventory Management Process inventory from warehouses to
maintain reporting accuracy and minimize product loss Track and
report lost and damaged inventory by warehouse and shipping
companies Manage, track, and submit claims for loss and damaged
bottles Receive and process any delivery and inventory
issuesCustomer Service Enter orders and act as a sales
representative for unassigned accounts Coordinate with finance
department to communicate past due invoices Answer phone and
customer email requestsPurchase Logistics Arrange and track transit
for inbound purchase orders Validate warehouse receipt and receive
product to Business Central Advise sales teams of ETAs and new
arrivalsQUALIFICATIONS Proficient in Microsoft Office Work well
with team members & leaders Able to make decisions & solve problems
Able to obtain & process information Able to lift 40 lbs. Able to
work at a computer for extended periodsMust embody the Company Core
Values... Conscientious - we do what is right with integrity and
empathy. Authentic - we are genuine and honest. We take care of our
relationships. Forward Thinking - we forge our own path by
consistently evolving and creating new opportunities. Excellence -
we achieve bold results through the execution of a great process.
Grand Cru Selections CA is proud to be an equal opportunity
workplace and is an affirmative action employer. We are committed
to equal employment opportunity regardless of race, color,
ancestry, religion, sex, national origin, sexual orientation, age,
citizenship, marital status, disability, gender identity or Veteran
status.Job category: General Administration and Other
Keywords: Grand Cru Selections, New York , Operations Associate, Other , New York, New York
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here to apply!
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