Allergy Territory Account Specialist - Spokane/Salt Lake City - Remote
Company: Novartis Group Companies
Location: East Hanover
Posted on: March 12, 2025
Job Description:
Job Description SummaryThis is a field-based and remote
opportunity supporting key accounts in an assigned geography.
Novartis is unable to offer relocation support for this role.
Please only apply if this location is accessible for you.
The Territory Account Specialist (TAS) is a driven sales business
leader who designs a customized customer experience tailored to the
needs of each account and Health Care Provider (HCP). Acting as the
primary Point of Contact (PoC) in our customer-centric approach,
the Territory Account Specialist engages with clients to identify
mutual priorities and address their needs by problem-solving and
leveraging Novartis resources to enhance patient outcomes. The
Territory Account Specialist possesses expertise in clinical
selling, account selling, access navigation, problem solving, team
orchestration/collaboration, and omni-channel engagement.
#LI-Remote
Job DescriptionKey Responsibilities:
- Pinpoint mutual priorities and utilize insights and strategies
across the entire account to formulate a strategic territory
business plan that aim to enhance product demand by addressing the
requirements of key partners and their patients, ultimately
achieving exceptional outcomes.
- Encourage clinical discussions that motivate the customer to
advocate for their patients and involve the entire account team to
identify any barriers, offering suitable solutions to meet the
customer's needs.
- Utilize expertise and understanding of the market, relevant
competitors, industry trends, and cross-functional strategies to
foresee and effectively manage business opportunities and
challenges.
- Conduct essential planning meetings with key stakeholders to
tackle complex customer issues and collaborate effectively across
departments to ensure all customer requirements are fulfilled.
- Examine market data and trends within the territory to
understand the local business landscape, promote engagement, and
lead both virtual and live interactions with customers.
- Utilize systems and omni-channel or multi-channel strategies to
maximize the complete range of Novartis capabilities for
personalized engagement with customers, whether in person or
virtually.
- Work collaboratively with regional colleagues, other field
staff, and home-office teams to proactively meet customer needs and
deliver suitable access support.
- Deliver timely access assistance and work collaboratively with
Patient Specialty Services (PSS) associates to address customer
requirements efficiently.
Essential Requirements:
- Bachelor's degree required, advanced degree a plus.
- 2+ years' experience in specialty pharmaceuticals, biotech, or
a sales role of similar complexity within the last 5 years.
- Demonstrates a strong ability to collaborate and work
effectively across various functions in a matrix environment,
communicates clinical product details proficiently, maintains a
proven history of consistent high performance, and excels at
navigating and successfully selling to large accounts and key
customer segments.
- Proactive individual with strong analytical skills to identify,
prioritize, and use relevant data to solve problems and satisfy key
customers, while showcasing ethical leadership and promoting a
culture of compliance with company policies and laws.
- Candidate must reside within territory, or within a reasonable
daily commuting distance of 50 miles from territory boarder.
Ability to travel 60-80% over a broad geography is required, with
the ability to drive and/or fly within the territory. Must have a
valid driver's license.Desirable Requirements:
- Experience across therapeutic groups, disease states, account
management strategy, and new product launches.
- Broad understanding in patient services, market access, buy and
bill, specialty pharmacy, reimbursement and/or medical calling on
HCPs with respect to a sophisticated product or reimbursement
pathway.Leveling Guidelines: the position will be filled at level
commensurate with experience.Territory Account Specialist:
- 2+ years' experience in specialty pharmaceuticals, biotech, or
a sales role of similar complexity within the last 5 years.Senior
Territory Account Specialist:
- 5+ years' experience in specialty pharmaceuticals, biotech, or
a sales role of similar complexity within the last 5
years.Executive Territory Account Specialist:
- 10+ years' experience in specialty pharmaceuticals, biotech, or
a sales role of similar complexity within the last 5 years.Driving
is an Essential Function of this Role: Meaning it is fundamental to
the purpose of this job and cannot be eliminated. Because driving
is an essential function of the role, you must have a fully valid
and unrestricted driver's license to be qualified for this role.
The company provides reasonable accommodations for otherwise
qualified individuals with medical restrictions if an accommodation
can be provided without eliminating the essential function of
driving.COVID-19 Vaccine Policy (customer-facing roles only): While
Novartis does not require vaccination for COVID-19 or proof of a
recent negative test result for COVID-19 at this time, employees
working in customer-facing roles must adhere to and comply with
customers' (such as hospitals, physician offices, etc.)
credentialing guidelines, which may require vaccination. As
required by applicable law, Novartis will consider requests for
reasonable accommodation for those unable to be vaccinated. This
requirement is subject to applicable state and local laws and may
not be applicable to employees working in certain jurisdictions.
Please send accommodation requests to
Eh.occupationalhealth@novartis.com.Novartis Compensation and
Benefit Summary: The pay range for this position at commencement of
employment is expected to be between: Territory Account Specialist:
$93,800 and $174,200/year - Senior Territory Account Specialist:
$114,100 and $211,900/year - Executive Territory Account
Specialist: $126,000 and $234,000/year; however, while salary
ranges are effective from 1/1/25 through 12/31/25, fluctuations in
the job market may necessitate adjustments to pay ranges during
this period. Further, final pay determinations will depend on
various factors, including, but not limited to geographical
location, experience level, knowledge, skills, and abilities. The
total compensation package for this position may also include other
elements, including a sign-on bonus, restricted stock units, and
discretionary awards in addition to a full range of medical,
financial, and/or other benefits (including 401(k) eligibility and
various paid time off benefits, such as vacation, sick time, and
parental leave), dependent on the position offered. Details of
participation in these benefit plans will be provided if an
employee receives an offer of employment. If hired, employee will
be in an "at-will position" and the Company reserves the right to
modify base salary (as well as any other discretionary payment or
compensation program) at any time, including for reasons related to
individual performance, Company or individual department/team
performance, and market factors.For Field Roles with a Dedicated
Training Period: The individual hired for this role will be
required to successfully complete certain initial training,
including home study, in eight (8) or fewer hours per day and forty
(40) or fewer hours per week.Company will not sponsor visas for
this position.Novartis is unable to offer relocation support for
this role: please only apply if this location is accessible for
you.
EEO Statement:The Novartis Group of Companies are Equal Opportunity
Employers. We do not discriminate in recruitment, hiring, training,
promotion or other employment practices for reasons of race, color,
religion, sex, national origin, age, sexual orientation, gender
identity or expression, marital or veteran status, disability, or
any other legally protected status.
Accessibility and reasonable accommodationsThe Novartis Group of
Companies are committed to working with and providing reasonable
accommodation to individuals with disabilities. If, because of a
medical condition or disability, you need a reasonable
accommodation for any part of the application process, or to
perform the essential functions of a position, please send an
e-mail to us.reasonableaccommodations@novartis.com or call
+1(877)395-2339 and let us know the nature of your request and your
contact information. Please include the job requisition number in
your message.
Salary Range$114,100.00 - $211,900.00
Skills DesiredAccount Management, Commercial Excellence,
Communication Skills, Compliance, Conflict Management,
Cross-Functional Coordination, Customer Insights, Ethics,
Healthcare Sector, Influencing Skills, Negotiation Skills, Selling
Skills, Technical Skills
Keywords: Novartis Group Companies, New York , Allergy Territory Account Specialist - Spokane/Salt Lake City - Remote, Other , East Hanover, New York
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