Head of Enterprise Solutions Business Performance Operations
Company: ISACA
Location: New York
Posted on: March 17, 2025
Job Description:
About the Role: Grade Level (for internal use): 14 Head of
Enterprise Solutions Business Performance Operations The Enterprise
Solutions business within S&P Global Market intelligence
provides buy-side, sell-side, and corporate clients with
industry-leading software, data and services. The business
portfolio offers a broad range of product offerings covering
enterprise data management, investment management, loans platforms,
regulatory and compliance solutions, and private markets solutions.
The Team: The Enterprise Business Performance team is a key partner
within ES responsible for improving and managing day- to-day
operations and driving visible metrics and analysis for the 4
business segments underpinning the overall ES portfolio. The team
is also an important part of the connective tissue within ES to
enable the businesses to optimize and to leverage the capabilities
across the franchise. The ES Business Performance team combines the
power of Business Management and Business Insight, and underpinned
by Business Performance Operations, to deliver amplified value to
our business Partners. This role: The role will be to lead the
Business Performance Operations team, a team responsible for
supporting initiatives that span the organization such as VCO and
SCAP reporting, and Vendor Management, along with Divisional and
SPGI wide mandates such as Quarterly Business Reviews, and Private
Markets reporting. This group will work in close collaboration with
the overall Head of Business Performance, the Heads of Business
Management and Business Insights, as well as various internal
stakeholders to drive continuous improvements across processes and
procedures. What's in it for you: The selected candidate will have
a unique opportunity to:
- Shape the business processes across a billion-dollar
portfolio
- Work closely with senior management within ES as well as
partners across the broader Market Intelligence division and SPGI
organization to analyze results and identify opportunities to
further derive and drive operational improvements
- Work with a global team of over 5000 colleagues across 45
countries Responsibilities:
- Acts as a senior technical expert within Business Performance
and possesses a reputation for thought leadership and introducing
new methods to enhance operational performance in the organization
related to business processes, technology changes, and data
management. Is a strategic influencer
- Identifies strategic opportunities to improve operational
effectiveness through close observation of day-to-day activities.
Taking subsequent action to review and update standard operating
procedures (SOP) to meet organizational goals of streamlining and
optimizing operational processes, working closely with internal
stakeholders within ES as well as partners across the MI Division
and SPGI Corporate
- Directs and supports user training on operational changes,
including changes to systems and processes
- Leads Divisional and Corporate level initiatives and activities
on behalf of ES
- Organizes and orchestrates business reviews at the ES level and
external to ES
- Addressing issues impacting revenue and margin performance
across ES including resolution of sales and channel processing
issues
- Analyses and resolves complex, non-routine analytical or
business problems in a timely and insightful manner
Experience/Skills: The successful candidate will need the following
experiences and capabilities:
- Strong analytical skills and the ability to link activities to
clear business outcomes
- Strong communication skills, both oral and written, and the
ability to communicate at all levels of the organization
- Budgeting and financial tracking experience
- Experience with establishing processes and controls to ensure
smooth operations
- Proven capability in influencing senior level decisions makers
across all functions
- Experience presenting and working with senior level
executives
- Demonstrated project management experience Flexible Working: We
pride ourselves on our agility and diversity, and we welcome
requests to work flexibly. For most roles, flexible hours and/or an
element of remote working are usually possible. Please talk to us
at interview about the type of arrangement that is best for you. We
will always try to be adaptable wherever we can. Return to Work:
Have you taken time out for caring responsibilities and are now
looking to return to work? As part of our Return to Work initiative
(link to career site page when available), we are encouraging
enthusiastic and talented returners to apply, and will actively
support your return to the workplace. About S&P Global Market
Intelligence At S&P Global Market Intelligence, a division of
S&P Global we understand the importance of accurate, deep and
insightful information. Our team of experts delivers unrivaled
insights and leading data and technology solutions, partnering with
customers to expand their perspective, operate with confidence, and
make decisions with conviction. For more information, visit
www.spglobal.com/marketintelligence . What's In It For You? Our
Purpose: Progress is not a self-starter. It requires a catalyst to
be set in motion. Information, imagination, people, technology-the
right combination can unlock possibility and change the world. Our
world is in transition and getting more complex by the day. We push
past expected observations and seek out new levels of understanding
so that we can help companies, governments and individuals make an
impact on tomorrow. At S&P Global we transform data into
Essential Intelligence??, pinpointing risks and opening
possibilities. We Accelerate Progress. Our People: We're more than
35,000 strong worldwide-so we're able to understand nuances while
having a broad perspective. Our team is driven by curiosity and a
shared belief that Essential Intelligence can help build a more
prosperous future for us all. From finding new ways to measure
sustainability to analyzing energy transition across the supply
chain to building workflow solutions that make it easy to tap into
insight and apply it. We are changing the way people see things and
empowering them to make an impact on the world we live in. We're
committed to a more equitable future and to helping our customers
find new, sustainable ways of doing business. We're constantly
seeking new solutions that have progress in mind. Join us and help
create the critical insights that truly make a difference. Our
Values: Integrity, Discovery, Partnership At S&P Global, we
focus on Powering Global Markets. Throughout our history, the
world's leading organizations have relied on us for the Essential
Intelligence they need to make confident decisions about the road
ahead. We start with a foundation of integrity in all we do, bring
a spirit of discovery to our work, and collaborate in close
partnership with each other and our customers to achieve shared
goals. Benefits: We take care of you, so you can take care of
business. We care about our people. That's why we provide
everything you-and your career-need to thrive at S&P Global.
Our benefits include:
- Health & Wellness: Health care coverage designed for the mind
and body.
- Flexible Downtime: Generous time off helps keep you energized
for your time on.
- Continuous Learning: Access a wealth of resources to grow your
career and learn valuable new skills.
- Invest in Your Future: Secure your financial future through
competitive pay, retirement planning, a continuing education
program with a company-matched student loan contribution, and
financial wellness programs.
- Family Friendly Perks: It's not just about you. S&P Global
has perks for your partners and little ones, too, with some best-in
class benefits for families.
- Beyond the Basics: From retail discounts to referral incentive
awards-small perks can make a big difference. For more information
on benefits by country visit:
https://www.spglobal.com/en/careers/our-culture/ Diversity, Equity,
and Inclusion at S&P Global: At S&P Global, we believe
diversity fuels creative insights, equity unlocks opportunity, and
inclusion drives growth and innovation - Powering Global Markets.
Our commitment centers on our global workforce, ensuring that our
people are empowered to bring their whole selves to work. It
doesn't stop there, we strive to better reflect and serve the
communities in which we live and work, and advocate for greater
opportunity for all.
----------------------------------------------------------- Equal
Opportunity Employer S&P Global is an equal opportunity
employer and all qualified candidates will receive consideration
for employment without regard to race/ethnicity, color, religion,
sex, sexual orientation, gender identity, national origin, age,
disability, marital status, military veteran status, unemployment
status, or any other status protected by law. Only electronic job
submissions will be considered for employment. If you need an
accommodation during the application process due to a disability,
please send an email to: EEO.Compliance@spglobal.com and your
request will be forwarded to the appropriate person. US Candidates
Only: The EEO is the Law Poster
http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
describes discrimination protections under federal law.
----------------------------------------------------------- 102 -
Senior Management (EEO Job Group) (inactive), 10 - Officials or
Managers (EEO-2 Job Categories-United States of America), OPRTON102
- Senior Management (EEO Job Group) Job ID: 299826 Posted On:
2024-04-02 Location: London, United Kingdom
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Keywords: ISACA, New York , Head of Enterprise Solutions Business Performance Operations, Other , New York, New York
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