Residence Counselor

Company: Fountain House Inc
Location: New York
Posted on: April 4, 2025

Job Description:

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Description
POSITION SUMMARY
Fountain House's housing program provides a sense of safety and stability, ensuring that (individuals living with mental illness(es) our "members" remain housed; establish a safe space for recovery; develop independent living skills; increase their self-sufficiency and build a strong foundation from which they can achieve their life goals. Our Residential Counselors (RC) will provide exemplary care and support to our member residents. We strive to create a safe, caring, and collaborative community where our members will thrive and achieve their goals by providing support to members' daily lives.
Hourly Rate: $23.48Shift: Friday, Saturday, Sunday, Monday -12 noon to 10pm.
Requirements
ESSENTIAL DUTIES AND RESPONSIBILITIESMember Support

• Engage and support members with apartment maintenance and cleanliness, training in necessary tasks for the upkeep of the residence environment and personal well-being of resident members
• Participate in an integrated care team providing feedback, advocacy and support to FH clinical staff, case management support staff, vocational staff, and social practitioners
• Assist members with all aspects of community support services and case management work (including housing and entitlements, clinical linkage, and follow-up, etc.)
• Support a caseload between three- four members-member's list assignment is up to four depending on census
• Complete weekly progress notes for each assigned member in accordance with the guidelines of the Office of Mental Health (OMH)
• Develop Service Plans and complete Service Plan Reviews every 3-months for each assigned member in accordance with the guidelines Office of Mental Health (OMH)
• Observe the self-administration of member's medication and document on the medication monitoring sheets
• Accompany members with medical appointments, clubhouse visits, and community engagements
• Oversee and assist members with activities of daily life skills (ADL) that includes cleaning, proper hygiene, medication management skills, money management, fire safety, cooking, etc.
• Conduct rounds to ensure safeguards are in place throughout residential space, for member safety
• De-escalate potential member crises and alert supervisor of ongoing issues when necessary
• Liaise with social practitioners to encourage consistent unit attendance for positive social wellbeing
• Create problem-solving strategies to address member crisesBuilding Safety & Maintenance
  • Conduct rounds to ensure safeguards are in place throughout residential space, for member safety
  • Request work orders for building maintenance that adhere to city and state guidelines, including fire safety drills, and keeping maintenance logs General Duties
    • Transport members to community activities or medical appointments per request
    • Responsible for reception duties of the residence including answering the phones, scheduling, and taking accurate messages
    • Attend staff meetings and professional development training as required
    • Other duties may be assigned as needed REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
      • Exceptional interpersonal skills and keeping member confidentiality
      • Excellent communication skills, including ability to effectively communicate with external providers such as physicians, social security, and Medicaid providers
      • Proven writing skills for accurate documentation and progress notes
      • Excellent computer and software proficiency (MS Office - Word, Excel, and Outlook) required
      • Experience with AWARDS database (EHR) for progress notes and documentation preferred
      • Must be able to work under pressure during a crisis
      • Able to meet deadlines for documentation and any other necessary duties
      • Must be able to work independently, multitask and conduct assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
      • Positive, energetic, dynamic, and engaging demeanor is essential
      • Experience and capacity to work with members experiencing mental health issuesREQUIRED EDUCATION, CERTIFICATION, AND CREDENTIALS
        • Undergraduate degree required or an equivalent work experience and training in similar settings required
        • 1-3+ years' work experience in a residential, housing, or similar setting required
        • Provide exceptional ongoing support and member confidentiality
        • Flexible and able to work any residential shift, including evenings and weekends, as needed
          
          
          Salary Description
          $23.48

Keywords: Fountain House Inc, New York , Residence Counselor, Other , New York, New York