Senior Internal Communications Specialist

Company: Samiti Technology Solutions and Services Private L
Location: New York
Posted on: April 12, 2025

Job Description:

Title: Internal Communications Senior Specialist - Transformation Support

A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.
Location: New York, NY (Hybrid)
Duration: 8-12 months' contract
Pay rate: $60-68/hr W2

Our client, which is the world's leading insurance broker and risk advisor, is looking for an Internal Communications Senior Specialist to support its Operational Excellence transformation program in the US and Canada. This is a full-time contract role of 8 to 12 months, with the possibility of extension. Most colleagues you will work with are based in New York City, so a candidate who can work in the NYC office (minimum 3 days a week) is preferred.

What you can expect?

Our client's Operational Excellence program in the US and Canada (US&C) is part of a broader, global and ongoing transformation effort throughout the main company and its parent company. As Internal Communications Senior Specialist, you will develop and implement communication strategies and plans that engage colleagues and promote understanding of two separate but related projects aimed at unlocking new levels of productivity, collaboration and growth. You will partner with cross-functional teams to create clear, concise, and compelling internal communications that align with the company's organizational objectives. Experience planning and drafting change management communications and an ability to navigate a highly matrixed organization will be key. This position will report to the company's Global Internal Communications Leader based in New York.

We will count on you to:
Strategy Development and Execution: Help develop and execute internal communications strategies and plans to support the company in driving measurable outcomes for two separate but closely aligned transformation projects in US&C. Ensure that internal communication activities are part of an overall plan-based, audience-centric, data-informed approach and that the communications supporting these projects are aligned with other company's Operational Excellence work streams in terms of strategic messaging.
Content Creation and Distribution: Create and distribute high-quality content that is engaging, informative, and effective. Determine the most appropriate channels for distribution, such as email, intranet, colleague forums (e.g., Town Halls) or internal social platforms, to ensure maximum reach and impact. Ensure consistent tone, messaging, and content across channels and audiences.
Stakeholder Engagement / Management: Build strong relationships with key stakeholders, including the project managers, change management leads, Human Resource partners, Marketing & Communications leaders and other stakeholders. Work with project teams to integrate change management activities into overall communications plans.
Communication Measurement and Analysis: Track and measure the effectiveness of communications specific to these two projects, gathering feedback and insights to improve strategies and messaging.

What you need to have:
10-15 years of internal communications experience or related communications experience in a corporate or agency environment.
Expertise in people management/change communications, ideally having to do with operations at large companies.
Equal comfort with hands-on execution and strategy development.
Excellent written and verbal communication skills and a proven ability to convey complex and sensitive information in clear and understandable formats to a wide range of audiences.
Disciplined, plan-based approach focused on flawless execution and always meeting deadlines.
Strong relationship-building skills. Demonstrated ability to establish rapport, collaborate with diverse personalities and influence others to support communication initiatives.
Familiarity with internal communication metrics.
Ability to contribute to a collaborative and inclusive work environment.

What makes you stand out:
Bachelor's degree in journalism or communications, Master's a plus.
Change communications expertise, helping colleagues navigate transitions and maintaining engagement and morale during change.
Comfort working in a highly matrixed organization, where lines of authority and accountability can sometimes be ambiguous.
Excellent listening skills.
A trusted advisor and partner to business leaders.

Keywords: Samiti Technology Solutions and Services Private L, New York , Senior Internal Communications Specialist, Other , New York, New York