Senior Analyst Workforce Management and Reporting

Company: Luxottica
Location: New York
Posted on: February 18, 2025

Job Description:

Select how often (in days) to receive an alert: Create AlertSenior Analyst Workforce Management and ReportingDate: Jan 30, 2025Location: Manhattan, NY, US, 10065Requisition ID: 874829Position: Full-TimeWe are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is uniquely positioned to address the world's evolving vision needs and the global demand of a growing eyewear industry.With over 180,000 dedicated employees in 150 countries driving our iconic brands, our people are creative, entrepreneurial and celebrated for their unique perspectives and individuality. Committed to vision, we enable people to "see more and be more" thanks to our innovative designs and lens technologies, exceptional quality and cutting-edge processing methods. Every day we impact the lives of millions by changing the way people see the world.Our unique business model and relentless pursuit of operational excellence ensures that consumers everywhere have access to products. Balancing speed, efficiency and proximity, the Company manages a global supply chain with cutting-edge technology, based on centralization for frames and on a capillary network for lens finishing and prescription laboratories.GENERAL FUNCTIONThis position is responsible for supporting scheduling, forecasting, and management of labor staffing for Target Optical. The role will oversee the development, delivery and evaluation of WFM methodologies necessary to maintain approved performance standards including scheduling, productivity and cost management.MAJOR DUTIES AND RESPONSIBILITIES

• Weekly and monthly reporting for -600 stores to ensure they are managing labor within their budgeted spend.
• Support efforts to create continued efficiencies in labor model (task reduction, process streamlining, etc.).
• Run schedules for -600 stores and increase schedule effectiveness by reviewing labor standards and drivers on a regular basis. Follow up with regions & stores to ensure they are posting schedules within designed timelines.
• Develop and maintain detailed documentation of processes and procedures.
• Produce/update training modules to educate end users on application procedures and best practices.
• Responsible for testing, analyzing, and maintaining the workforce management application (Timekeeping, Scheduling, Attendance, Forecasting and Analytics).
• Assist in integration of labor analytics into store systems and reporting (Global Dashboard) to ensure we are building tools for stores to actively manage many elements of workforce management - hours wage rate, sales & guests per labor hour.
• Responsible for monitoring and troubleshooting workforce management jobs for any issues.
• Understand commonly used payroll and HR concepts, practices, and procedures.
• Partner with the Field to drive adoption to Workforce Planning tools and develop skillsets.
• Liaison with IT and other Center of Excellence groups to drive company-wide initiatives and represent RLB.
• Breakdown of job responsibilities: 30% Scheduling, 30% Support/Troubleshooting, 20% Reporting, 20% Project Management/Training.BASIC QUALIFICATIONS
  • Bachelor's degree in Finance/Business Administration, Business Systems, or related discipline.
  • 3+ years experience in workforce analytics.
  • Strong analytical skills; ability to translate business requirements into technical specifications.
  • High level of customer service and communication skills.
  • Experience with Kronos or other workforce management solutions including payroll, time and attendance.Pay Range: 102,720.00 - 163,440.00Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
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Keywords: Luxottica, New York , Senior Analyst Workforce Management and Reporting, Professions , New York, New York