Business Account Executive (Non Driving Role)

Company: Spectrum
Location: New York
Posted on: February 22, 2025

Job Description:

The Account Executive (AE) is responsible for selling primary and ancillary communications solutions to small- and medium-sized businesses within a specified territory. Primary services include coax delivered Internet, video, and voice. Ancillary services include custom hosting, desktop security, data back-up, data storage, toll-free, additional email addresses, static IPs, and more.The Account Executive achieves sales and revenue goals through successful prospecting for new customers as well as the successful sale of bundled services to new customers. This role is responsible for generating all sales leads through a variety of prospecting tactics and working every lead from initial contact to sale. The position is responsible for the development and implementation of a Territory Plan (under the instruction of the Sales Manager) which is designed to expand the customer base within their assigned territory. The AE is 100% focused on generating new Internet, voice, and video customers.Actively and consistently support all efforts to simplify and enhance the customer experience.Place orders through order management software. Work with Account Coordinator in the event the order cannot be automated to ensure that all necessary administrative work necessary to support sales activities including sales orders, contracts, billing forms, and sales reports are accurate and submitted in a timely manner. Hand off customer service and non-sales related client inquiries to the Customer Service department; focus on selling.Have a complete understanding of Spectrum Business coax services, rates (individual and bundled), and applicable taxes.Demonstrate selling skills and product knowledge. Practice selling skills with other Account Executives regularly. Read sales books and take sales courses to learn new sales techniques; practice and implement new sales techniques regularly.Maintain accurate records of all sales and prospecting activities including sales calls, presentations, closed sales, and follow-up activities within the assigned territory, including the use of Salesforce.com to maintain accurate records to maximize territory potential.Meet and exceed performance standards as defined by the department Standards of Performance (SOP) and the Spectrum Way Sales Model.REQUIRED QUALIFICATIONSRequired Skills/Abilities and KnowledgeKnowledge of communications technologies and services, with an emphasis on telephone and Internet fundamentals.Required EducationBachelor's degree in business, marketing or related field, or equivalent experience.PREFERRED QUALIFICATIONSPreferred Related Work Experience and Number of YearsOutside sales experience in a high transaction, short closing cycle model preferred - 3-5 years.Business to business sales experience preferred.Proven sales history of meeting or exceeding targets preferred.WORKING CONDITIONSOffice environment and/or outside environment with exposure to inclement weather.Exposure to moderate noise levels.A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.In addition, this position has a commission earnings target starting at $54,000.Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise, and Spectrum Reach. When you join us, you're joining a strong community of 95,000 employees working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most.Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.
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Keywords: Spectrum, New York , Business Account Executive (Non Driving Role), Professions , New York, New York