Business Analyst, Royalties
Company: Macmillan Learning
Location: New York
Posted on: March 8, 2025
Job Description:
DescriptionMacmillan is seeking a highly skilled and proactive
Business Analyst to join our Project Management Office (PMO) team.
This role is critical in driving business process optimization,
ensuring alignment between business and technology, and reinforcing
structured program delivery. The ideal candidate will play a
pivotal role in mitigating dependencies on business SMEs, enforcing
accountability across workstreams, and embedding a strong
business-led approach within program execution.
This position requires a strong background in program delivery,
business analysis, and change management, particularly in complex
environments where program structures and ownership require
reinforcement. Experience in royalty management, finance, metadata
workflows, and publishing technologies is highly desirable.
What you'll do:
- Business Process Analysis & Documentation
- Lead the definition, documentation, and optimization of
future-state business processes, ensuring clear ownership and
accountability.
- Address knowledge gaps by ensuring detailed process maps,
workflow diagrams, and user journey visualizations are created and
maintained.
- Work closely with royalties, finance, and accounting teams to
reduce over-reliance on SMEs by documenting and formalizing
business logic and workflows.
- Support the alignment of business and technology priorities by
reinforcing business-led components of delivery.
- Requirements Gathering & Solution Development
- Develop and implement a structured approach to business
requirements elicitation, ensuring wider engagement beyond a
central group of SMEs.
- Define and document functional and technical requirements,
creating clear traceability from requirements to design
specifications, test scripts, and defect management.
- Ensure supplier accountability by working cross-functionally to
capture gaps in vendor deliverables and drive resolution.
- Partner with technology teams to bridge the gap between system
design, business process expectations, and successful business
adoption.
- Process Optimization & Change Management
- Drive a structured change management approach, ensuring
business process-focused training and user acceptance testing (UAT)
are embedded within delivery.
- Identify and prioritize optimization and simplification
opportunities by leading business-driven workshops rather than
relying solely on technical teams.
- Strengthen program delivery by ensuring clear workstreams,
defined ownership, and progressive business engagement throughout
the program lifecycle.
- Establish and promote a culture of psychological safety, where
business users feel comfortable raising issues and asking for
support.
- Stakeholder Collaboration & Communication
- Act as a bridge between business and technology, ensuring clear
communication and alignment of priorities.
- Support business SMEs by formalizing their knowledge into
structured, reusable documentation, reducing their ongoing
burden.
- Work closely with leadership to instill accountability and
governance around future-state process design, system validation,
and user training.
- Provide regular updates and risk assessments, ensuring senior
stakeholders have full visibility of program challenges and
opportunities.
What you'll bring:
- Business Analysis & Program Delivery Expertise
- 7+ years of experience as a Business Analyst, preferably in
publishing, media, entertainment, or finance industries.
- Proven expertise in business process analysis, mapping, and
optimization with a structured approach.
- Strong experience in requirements gathering, user story
creation, and translating business needs into technical
specifications.
- Knowledge of royalties management, finance, contract rights
tracking, and metadata workflows is highly desirable.
- Experience working with publishing and rights management
platforms such as Bibliosuite, Klopotek, Consonance, Stison, FADEL
Rights Cloud, LSC Publishing Solutions, and RoyaltyZone.
- Stakeholder Management & Change Leadership
- Ability to navigate conflicting business and technology
priorities, ensuring a balanced and aligned delivery
approach.
- Strong stakeholder engagement and facilitation skills, with
experience leading workshops, UAT, and training
initiatives.
- Experience working in complex program structures with limited
transformation resources, driving clarity and ownership.
- Excellent verbal and written communication skills to convey
complex business concepts effectively.
- Technical Knowledge & Systems Expertise
- Experience with business process modeling tools (e.g., Visio,
Lucidchart, BPMN, ARIS) and workflow automation.
- Familiarity with system integrations, API documentation, and
data mapping.
- Utilize project management tools (Jira and Smartsheets) for
tracking progress, issue resolution, and delivery.
- Proficiency in Agile, Scrum, or Waterfall methodologies for
business analysis and project execution.
- Experience supporting defect triage, tracking, and logging
during hypercare.
- Experience with business intelligence tools, SQL, and reporting
platforms (preferred).
Certifications (Preferred but Not Required)
- CBAP (Certified Business Analysis Professional), PMI-PBA (PMI
Professional in Business Analysis), IIBA Certification (ECBA,
CCBA), or Agile BA Certification.
This role will have an annual salary of $112,000 - 130,000
Macmillan Publishers is the U.S. trade company that is part of the
Holtzbrinck Publishing Group, a large family-owned group of media
companies headquartered in Stuttgart, Germany. Holtzbrinck
Publishing Group's publishing companies include prominent imprints
around the world that publish a broad range of award-winning books
for children and adults in all categories and formats.
U.S. publishers include Celadon Books, Farrar, Straus and Giroux,
Flatiron Books, Henry Holt & Company, Macmillan Audio, Macmillan
Children's Publishing Group, The St. Martin's Publishing Group, and
Tor Publishing Group. In the UK, Australia, India, and South
Africa, companies in the Holtzbrinck Publishing Group publish under
the Pan Macmillan name. The German publishing company, Holtzbrinck
Deutsche Buchverlage, includes among its imprints S. Fischer,
Kiepenheuer & Witsch, Rowohlt, and Droemer Knaur.
We are an Equal Opportunity Employer. We are actively seeking job
applicants who reflect a broad representation of differences,
including race, ethnicity, religion, sex, sexual orientation,
gender identity/expression, physical ability, neurodiversity, age,
family status, economic background and status, geographical
background and status, and perspective. We believe that the best
companies reflect the incredible diversity in viewpoints,
backgrounds, and identities of the world in their staffs, and are
committed to inclusive hiring across departments and levels. The
successful candidate for this position will be an employee of
Macmillan Publishing Group, LLC.
Keywords: Macmillan Learning, New York , Business Analyst, Royalties, Professions , New York, New York
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