Senior Data Analyst - Subscriber Analytics (ESPN+ and Sports)

Company: The Walt Disney Company
Location: New York
Posted on: April 1, 2025

Job Description:

Senior Data Analyst - Subscriber Analytics (ESPN+ and Sports)Job ID 10117467 Location Santa Monica, California, United States / New York, New York, United States Business Disney Direct to Consumer Date posted Mar. 26, 2025Job Summary:The Disney Entertainment (DE) Subscriber Foundations team is responsible for the measurement and analysis of subscriber growth across the Disney Streaming portfolio, including Disney+, Hulu, and ESPN+. We are seeking an analyst to support reporting focused on sports projects in the team. The remit of this role is to ensure seamless delivery of subscriber data and analysis to business partners across Disney Entertainment, Direct To Consumer (DTC), and The Walt Disney Company.In collaboration with groups including Data Governance, Business Intelligence & Reporting, Business Operations, Data Engineering, and Finance, this role will establish strong operational and communication processes that enable Subscriber Analytics to support ESPN subscriber and churn reporting needs. The ideal candidate will have acute attention to detail, a strong sense of accountability, excellent collaboration skills, and extensive hands-on experience with reporting and communicating data, and will serve as a subject matter expert in understanding Sports content across a variety of streaming services, product offerings, and platforms.Responsibilities

• Leverage subscriber data for strategic analysis for high-level executive audiences.
• Own end-to-end processes and builds for operational reporting.
• Communicate business requirements to technical teams, and provide concise summaries of technical progress and/or roadblocks to business stakeholders.
• Understand and document data requirements related to existing executive reporting processes, including metrics, landing times, and impacted reporting systems.
• Manage intake, processing, and handoff of files from internal teams to data engineering.
• Develop strong knowledge of subscriber balances and the technical infrastructure that underlies executive subscriber reports.
• Manage project planning and timelines and oversee cross-functional delivery to ensure reporting readiness for major business events.
• Participate in weekly validations to ensure accuracy of data published in executive reports.
• Develop and maintain documentation and resources that contextualize our complex subscriber data for business partners.
• In coordination with Data Product and Data Quality Engineering, contribute to the design of resilient reporting solutions that minimize data incidents.Basic Qualifications
  • Bachelor's degree in business, economics, mathematics, statistics, computer science, or related field.
  • 5+ years experience in an analytical, technical, or business operations role.
  • 3+ years of SQL experience.
  • Experience communicating data and metrics to business leaders, with an ability to distill complex technical context into business-ready summaries.
  • Familiarity with data platforms and applications such as Snowflake and Databricks.
  • Familiarity with data exploration and data visualization tools such as Tableau and Looker.
  • Comfortable working in a fast-paced, highly iterative environment and navigating a matrixed organization structure.
  • Ability to manage multiple work streams with demonstrated ability to organize and schedule work effectively and deliver against deadlines.
  • Excellent written and verbal communication skills.Preferred Qualifications
    • Love of sports!
    • Experience in the streaming media industry or other subscription-based services.
    • Experience in the technology industry, knowledge of data products.
    • Experience working with project management tools such as Atlassian JIRA, Airtable, Asana.Additional Information#DISNEYTECHThe hiring range for this position in Santa Monica, CA is $114,900 to $154,100, and in New York, NY is $120,300 to $161,300 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.About Disney Direct to Consumer:Disney's Direct to Consumer team oversees the Hulu and Disney+ streaming businesses within Disney Entertainment helping to bring The Walt Disney Company's best-in-class storytelling to fans and families everywhere.About The Walt Disney Company:The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe.This position is with Disney Streaming Services LLC, which is part of a business we call Disney Direct to Consumer.Disney Streaming Services LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.Disability Accommodation for Employment ApplicationsThe Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
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Keywords: The Walt Disney Company, New York , Senior Data Analyst - Subscriber Analytics (ESPN+ and Sports), Professions , New York, New York