Site Supervisor

Company: A&A Elevated Facility Solutions
Location: New York
Posted on: April 1, 2025

Job Description:

OverviewThe focus of the role is to provide day to day outstanding cleaning and maintenance service to our customers.Position: Site SupervisorJob Type: Full TimePayrate: $20.00ResponsibilitiesA&A is a leader in the commercial janitorial industry. With offices across the country, A&A services a diverse portfolio including commercial office buildings, schools, hospitals, government facilities, industrial buildings and many more. Founded in 1973, A&A has been committed to providing clean and safe environments for building occupants supporting our pledge to always put People First.A&A is looking for a Bilingual Site Manager for our Delaware location. The focus of the role is to provide day-to-day support to the operations team while they are out in the field. This role will encompass the following responsibilities:

• Serves as frontline customer service to receive, solve and/or escalate customer inquiries and issues.
• Support Operations team by taking preventive action to mitigate company damages.
• Identify corrective action and programs to remedy constant trends, which result in organizational losses and problems.
• Conduct customer service surveys.
• Forward customer complaints to proper Directors and/or Operations Managers.
• Follow up on customer complaints/requests, status with clients, Directors, Managers, or Supervisors.
• Update and maintain MSDS (Material Safety Data Sheets).
• Maintain and follow up on all Radios, Equipment and transportation repairs.
• When needed will assist Operations Manager with e-mails, follow-ups, and letters.
• Assist with other duties and projects as assigned. Work Location: One location.Qualifications

• Experience Preferred:
  • Two to three years' experience in customer service, medical facilities.
  • Computer literate: Microsoft Word, Excel, Windows.
  • Physical Requirements:
    • 75% Walking and 25% Sitting.
    • Lifting up to 50 pounds.
    • Required Education:
      • High school or equivalent.
      • Required Experience:
        • Supervising: 2-3 years.Job TypeFull-timePayrate: $19.00 per hourBenefits
          • Dental insurance
          • Health insurance
          • Paid time off
          • Vision insuranceSchedule
            • 8 hour shift
            • Monday to FridayOverview (Spanish)El objetivo del puesto es proporcionar un servicio de limpieza y mantenimiento excepcional d--a a d--a a nuestros clientes.Supervisor de SitioTiempo CompletoTarifa de Pago: $20.00Qualifications (Spanish)
              • Experiencia preferida:
                • Dos a tres a--os de experiencia en servicio al cliente, instalaciones m--dicas.
                • Conocimientos inform--ticos: Microsoft Word, Excel, Windows.
                • Requerimientos f--sicos:
                  • 75% Andando y 25% Sentado.
                  • Levantar hasta 50 libras.
                  • Educaci--n requerida:
                    • La escuela secundaria o su equivalente.
                    • Experiencia requerida:
                      • Supervisi--n: 2-3 a--os.Job Type (Spanish)A tiempo completoTarifa de Pago: $19.00 por horaBeneficios (Spanish)
                        • Seguro dental
                        • Seguro de salud
                        • Tiempo libre pagado
                        • Seguro de visi--nHorario de Trabajo (Spanish)
                          • Turno de 8 horas
                          • De lunes a viernes
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Keywords: A&A Elevated Facility Solutions, New York , Site Supervisor, Professions , New York, New York