Director of Customer Service
Company: VirtualVocations
Location: Jackson Heights
Posted on: February 13, 2025
|
|
|
Job Description:
A company is looking for a Director of Customer Services to lead
customer support and service operations.
Key Responsibilities:
Develop and execute customer service strategies to enhance
satisfaction
Lead and mentor a team of customer service managers and
representatives
Establish performance metrics and drive continuous improvement
Qualifications:
Bachelor's degree in Business, Management, or a related field
Experience in customer service leadership roles
Proven ability to lead and develop teams in a fast-paced
environment
Strong analytical skills
Proficiency in customer service software and CRM systems
Keywords: VirtualVocations, New York , Director of Customer Service, Executive , Jackson Heights, New York
|
Click
here to apply!
|
