CONCESSIONS MANAGER
Company: Compass Group Poland Sp. z o.o.
Location: New York
Posted on: March 7, 2025
Job Description:
Levy SectorSalary: $65K - $70KPay Grade: 11Different
perspectives make us better. We're committed to creating an equal
opportunity and fair treatment environment, where learning and
growing together is just part of our every day. An environment
where you can be your authentic self.About LevyThe disruptor in
defining the sports and entertainment hospitality experience, Levy
is recognized as the market leader and most critically acclaimed
hospitality company in its industry. Twice named one of the 10 most
innovative companies in sports by Fast Company magazine and one of
the top three Best Employers for Diversity in America by Forbes,
Levy's diverse portfolio includes award-winning restaurants; iconic
sports and entertainment venues, zoos and cultural institutions,
theaters, and convention centers; as well as the Super Bowl, Grammy
Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB,
NBA, NFL, and MLS All-Star Games.Job SummaryWorking as a
Concessions Manager with Levy @ Barclays Center, you are
responsible for overseeing day-to-day operations for a corporate
dining account. You will manage and lead a team of associates. You
will be responsible for managing client relations, along with
ensuring that the food offered to the customers is of superior
quality. Additionally, you will be responsible for the
following:Key Responsibilities:
- Leading and motivating our hourly team members to provide a
warm welcome and delicious food to our guests. The ideal candidate
will be an experienced operations leader who is focused on people
and quality standards.
- Detailed Responsibilities* Ensuring all stations are set up and
ready for events* Supporting the recruitment and training of team
members in our standards and procedures* Supervising operations
during the event and troubleshooting where needed* Working with
colleagues to continuously improve operational performance*
Proactively engaging in processes for loss prevention* Working
primarily in the concessions department, this role will also
support the premium department as needed* Completing point of sale
updates and regular maintenance checks* Ensuring the timely
implementation and communication of promotions* Managing loss
prevention activities including managing cash drops/collection,
completing cash variance logs, and overseeing the nightly Goods Out
of Stock (GOS) procedure* Managing gratis sheet process to ensure
accurate tracking of any comped items* Ensuring compliance with all
Payment Card Information rules* Implementing concessions production
sheet to ensure accurate production and minimal wastage* Conducting
progressive coaching with team members* Regular equipment
maintenance, e.g. beer line cleaning* Re-stocking of concessions
and bars to maximize event readiness* Ensuring all appropriate
alcohol service signage is placed and that Responsible Service of
Alcohol protocols are followed* Completion and processing of
alcohol incident logs to identify recurring issues or trends*
Holding pre-shift meetings to set the tone for events* Overseeing
service standards during events to ensure a high level of the guest
experience* Ensuring accurate end of month inventory completion*
Managing product transfers and requisition sheets to accurately
track products during events* Managing and resolving guest
complaints* Managing team member incidents/accidents and following
all required reporting procedures* Completing a monthly department
safety inspection* Monthly safety training conducted for team
members* Managing team member scheduling in line with demand
forecasts* Verifying payroll, entering gratuities* Subcontractor
communications - ensuring all paperwork is completed correctly and
submitted, scheduled properly, staffing has completed all required
pieces of training, etc.* Completing events walks of the building*
Supporting other properties and departments as demanded by the
business* Other duties/responsibilities as assigned
- Job Requirements* 2+ years of experience in a food and beverage
operational position* Bachelor's degree in hospitality management
is preferred* High level of computer literacy* Passion for
hospitality, food, and retail* Excellent interpersonal and
stakeholder management skillsCurious about Life at Levy? Check it
out: Levy is a member of Compass Group USA. Compass Group/Levy is
an equal opportunity employer. At Compass/Levy, we are committed to
treating all Applicants and Associates fairly based on their
abilities, achievements, and experience without regard to race,
national origin, sex, age, disability, veteran status, sexual
orientation, gender identity, or any other classification protected
by law.Qualified candidates must be able to perform the essential
functions of this position satisfactorily with or without a
reasonable accommodation. Disclaimer: this job post is not
necessarily an exhaustive list of all essential responsibilities,
skills, tasks, or requirements associated with this position. While
this is intended to be an accurate reflection of the position
posted, the Company reserves the right to modify or change the
essential functions of the job based on business necessity.We will
consider for employment all qualified applicants, including those
with a criminal history (including relevant driving history), in a
manner consistent with all applicable federal, state, and local
laws, including the City of Los Angeles' Fair Chance Initiative for
Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the
New York Fair Chance Act. We encourage applicants with a criminal
history (and driving history) to apply.Applications are accepted on
an ongoing basis.At Levy, team = family. And we'll always take care
of family, learn more about Levy benefits offered.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Flexible Time Off Plan
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)Levy maintains a drug-free
workplace.Associates may also be eligible for paid and/or unpaid
time off benefits in accordance with applicable federal, state, and
local laws.
#J-18808-Ljbffr
Keywords: Compass Group Poland Sp. z o.o., New York , CONCESSIONS MANAGER, Executive , New York, New York
Didn't find what you're looking for? Search again!
Loading more jobs...