Residence Manager - Hegeman

Company: New York Foundling
Location: New York
Posted on: March 14, 2025

Job Description:

OverviewFostering Talent, Changing LivesAt The New York Foundling, we trust in the power and potential of people, and we deliberately invest in proven practices. From bold beginnings in 1869, our New York-based nonprofit has supported hundreds of thousands of our neighbors on their own paths to stability, strength, and independence. We help children and families navigate through and beyond foster care. We help families struggling with conflict and poverty grow strong. We help individuals with developmental disabilities live their best lives, and we help our neighbors access quality health and mental health services-core to building lifelong resilience and wellbeing. Together, our interrelated programs provide a whole-person, whole-family, and whole-life approach that unlocks solutions for a lifetime.Position DescriptionAs a member of the leadership team, the role of the Residence Manager should advocate for supports and encourage growth among individuals in order for everyone to reach their full physical, emotional, and intellectual potential. They should guide the DSP to encourage professional growth and to ensure policy alignment. The Residence Manager will develop and maintain positive relationships with all individuals in the program as well as the individuals' families, guardians and/or correspondents. The Residence Manager will oversee all aspects of the operations for the residence that they supervise.ResponsibilitiesEssential Functions:

• Communication: Residence Manager will maintain positive communications. He/she will be an effective communicator who will be able to provide person-directed supports and constructive feedback regarding overall program expectations. Standards and expectations include:

• Speak and treat all people in a respectful manner
• Create and encourage an open communication system
• Develop clear and concise written and verbal communications including, but not limited to CDR (Corrective Discipline Reports), professional emails, supervisions, family contacts, etc.
• Meet respective deadlines
• Foster appropriate communications and respond in a timely manner
• Conduct, attend and participate in regular supervisory sessions to share information about people supported and programs
• Work with the clinical team, family members, day programs, community members and establishments to ensure that the programs and services we provide to people supported are person-directed and meaningful.
• Utilize CQL/POM's to identify best outcomes for people supported
• Participate in the development of Individual's life plans utilizing "I AM" assessment
• Educate DSPs on appropriate communications and relationships, within the house and the community
• Budget/Finance: Residence Manager will ensure fiscal responsibility. They are responsible for ensuring their program operates within budgetary guidelines. Standards and expectations include:
  • Review variance reports monthly
  • Prepare, balance and submit petty cash routinely
  • Track finances for people supported including burial, savings and in-house accounts; prepare financial ledger reports for monthly/quarterly review
  • Track and maintain SNAP ledger
  • Be aware of overall program spending including DSP salaries and overtime
  • Prepare all Reqlogic submittals
  • Responsible for all aspects of the program operating budget
  • Administrative: The Residence Manager has the responsibility to manage all aspects of the residence. Standards and expectations include:
    • Complete, monitor and review all documentation in accordance with Foundling, Federal and State policies and procedures
    • Oversee the completion of all documentation by DSPs and other related staff
    • Ensure documentation is completed within the expected timeline
    • Display proficiency in Evolv utilizing all reports to accurately manage all service documentation
    • Complete and ensure accuracy of all required documentation
    • Track and report occurrences, falls and other incidents
    • Conduct monthly DSP meetings for training and informational purposes
    • Ensure staff training compliance per OPWDD regulations and NYF policies
    • Conduct announced and unannounced visits on all shifts
    • Ensure the physical plant is free of risk inside and out
    • Ensure vehicle documentation and maintenance are up to date
    • Leadership: Provide and ensure a positive environment for continued growth for people supported and DSPs. Standards and expectations include:
      • Exercise good judgement, act as a leader and a person of influence for the people supported, the clinical team and DSPs
      • Facilitate and attend all meetings and trainings
      • Lead, promote and encourage circles of support and person-directed planning
      • Professionalism: Set a positive tone for the house. Standards and expectations include:
        • Build positive, professional relationships with the people supported and their families, the DSPs, clinical team members
        • Attend trainings and workshops
        • Encourage and provide opportunities for DSPs to attend trainings
        • Observe DSPs interacting with people supported in all settings and coach/mentor for positive results
        • Performance: Provide constructive and educational feedback to DSPs. Standards and expectations include:
          • Coordinate each individual's medical needs and advocate in the best interest of the individual
          • Implement, train and require DSPs use of EVOLV and other electronic health record
          • Supervise and train DSPs in person-centered planning*Other duties as assigned as necessary to support program goals.The New York Foundling is committed to attracting and retaining a diverse employee population. The Foundling will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.Salary Range: $63,882-$67,682/yearlyQualificationsEducation Required: Bachelor's Degree.License/Certification Required: Valid NY, NJ, CT, or PA Driver's License with 6 points or less.Other Requirements:
            • Three (3) years of experience working with individuals with developmental disabilities and familiarity with OPWDD regulations required.
            • One (1) year of supervisory experience required.
            • Computer literacy, including working knowledge of Microsoft Office Suite (Word, Excel and PowerPoint).
            • Certification or willingness to obtain certification as an instructor in positive behavior approaches and techniques.
            • Certification or willingness to obtain and maintain Strategies for Crisis Intervention and Prevention (SCIP-R) and Cardio Pulmonary Resuscitation (CPR) certification.
            • Demonstrated strong commitment to safety.Education RequiredBachelor's Degree from a U.S. accredited educational institution or Credential Evaluation for a non-U.S. educational institution.
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