Information Technology Director
Company: The City of Dover
Location: New York
Posted on: March 17, 2025
Job Description:
Job Title: Information Technology DirectorSalary range: Hourly
Rate: Non-Bargaining Grade 137 / $44.62 Hourly (Based on
Qualifications)Department: Information TechnologiesHours:
Full-TimeJob Description:The position of Information Technology
Director is to oversee and direct the City's information systems.
The position is responsible for supervising staff, establishing
goals, objectives, policies and procedures, planning information
system infrastructure and architecture, designing operating
processes, managing system operations, evaluating system
performance, negotiating for improved system capabilities,
developing annual operating and capital improvement budgets for the
department, and coordinating or reporting on activities to senior
management and elected or appointed officials. Decision-making is
the main focus of the job, affecting the entire organization.Job
Responsibilities
- Supervise staff including establishing staffing standards,
organizing, selecting or recommending selection, training,
assigning and evaluating work, counseling, disciplining, and
terminating or recommending termination; as well as recommending
the proper level of staffing and assignment of tasks.
- Responsible for creating and maintaining a productive,
harmonious, and respectful work environment. Genuine concern for
employees' success, hiring, training, empowerment, and staff
development. Strong understanding of leadership principles and
practices to promote intra- and interdepartmental teamwork.
Facilitates communication with the City Administration regarding
successes and areas of concern.
- Responsible for promoting a culture of excellent customer
service to other departments by seeking input from other department
heads, internal project teams, and interactions with external
consultants and teams.
- Responsible for maintenance or cooperation with the technical
staff of city contractors for the following major areas as well as
other duties as assigned related to information technology:
- Network hardware includes servers, switches, cabling, routers,
fiber optic equipment, and accessories.
- Individual workstations (desktops and laptops), monitors and
accessories, and city-owned mobile devices including tablets and
cell phones.
- City-owned software including Enterprise Resource Planning
(Tyler-MUNIS) software, databases, office suite, email archive
software, GIS, SCADA, and other technical proprietary software
solutions, data storage solutions, security software, email
archive, VPN and other external access connections, and other
software.
- Network risk management and cybersecurity which includes
employing a comprehensive strategy of technical solutions including
firewalls, antivirus, and malware protections, logging and
analyzing network probes and attacks, training in social
engineering defenses, and other cyber defense strategies, and
continuation of operations planning.
- Telephone system operation and maintenance.
- Maintains the contract for building security system and access
control and video surveillance equipment and serves as City
administrator by processing requests for building access.
- Assesses emerging technology solutions and trends to provide
input into management decisions at the organizational level.
- Coordinates and develops a rolling five-year capital
improvement program to maintain the city information infrastructure
and from that plan develops RFPs and selects equipment
accordingly.
- Develops policies and procedures in consultation with senior
management, staff, and system users to ensure efficient and
economical operations; ensures promulgation of policies and
procedures to all levels and evaluates to ensure compliance and
identify deficiencies.
- Conducts needs analysis and consults with information system
users to establish long-range goals and objectives; monitors and
researches trends in information technology, laws, rules, and City
policy to develop strategies to achieve long-range goals.
- Deploy short-term and long-term strategic plans for acquiring
and enabling efficient and cost-effective information processing
and communication technologies.
- Assess emerging technologies for applicability to City
information system needs; oversee, identify, recommend, develop,
implement, and support cost-effective technology solutions for all
aspects of the organization.
- Coordinates and develops bid requirements for all IT hardware,
software purchases, and future upgrades; reviews submitted bids for
compliance with stated requirements; authorizes and oversees the
development, monitoring, maintenance, development, and support of
all hardware/software as needed; develop business case
justifications and cost/benefit analysis for IT spending and
initiatives.
- Monitors information system operating parameters and
performance indicators to assess system performance levels;
consults with system users on adequacy and timeliness of
information services; takes corrective action when system
deficiencies are identified.
- Oversees administrative matters such as developing budgets,
administering expenditures, conducting special studies, preparing
routine or special reports, developing and other administrative
duties.
- Represent the City on boards or committees involved in
information systems planning at the regional or state level;
provide advice and assistance to City business technology planning
efforts.
- On-call availability twenty-four (24) hours a day, seven (7)
days a week, with appropriately trained backup when necessary.
- Requires a bachelor's degree in computer or management
information systems, computer science or business administration
with technology or related field as a core, or related field, or a
master's degree in public administration (or a closely related
discipline) and five or more years of applied knowledge of
information technology.
- Any combination of education and experience that demonstrates
the required skill and knowledge for successful performance may be
acceptable.
- Valid Driver's License accepted in the State of Delaware.
- Requires over ten years of leadership experience in a complex
information technology department.
- Experience exchanging information among various cloud-based
applications.Preferred Qualifications
- Master's degree with a specialization in Information Technology
is preferred.
- Experience in leadership and management in a public entity, or
at least with FOIA law is desirable.A criminal background
investigation will be required. Candidates may be given a
job-related test during the interview.Compensation
- Health, dental, and vision and group life insurance.
- 401a and 457 deferred compensation plans.Ethical conduct and
honest behavior are our basic organizational values. Candidates
will be instrumental in assisting to make Dover a place where
people want to live through our motto - Dedication, Ownership,
Vision, Excellence and Reliability.City of Dover is an Equal
Opportunity Employer.Hourly Rate: Non-Bargaining Grade 137 / $44.62
Hourly (Based on Qualifications)
#J-18808-Ljbffr
Keywords: The City of Dover, New York , Information Technology Director, Executive , New York, New York
Didn't find what you're looking for? Search again!
Loading more jobs...