Director of Security Operations

Company: sus.com
Location: New York
Posted on: March 31, 2025

Job Description:

MinUSD $150,000.00/Yr.MaxUSD $160,000.00/Yr.Position OverviewThe Real Estate team at S:US is tasked with maintaining and expanding S:US' large and diverse Real Estate portfolio, consisting of over 100 residential buildings and 10 offices and clinics. Our team's goal is to fulfill S:US' commitment to reducing homelessness and providing a life of purpose by ensuring all of our residents have a safe, clean, affordable place to call home, and all our staff have the right work environment to carry out the mission. This is an exciting time for S:US as we have a dynamic and growing pipeline of affordable and supportive housing, with 700 units in construction and another 1000 in predevelopment. S:US is among the two largest providers of supportive housing in New York State, and among the largest nationally. After surveying all buildings, the person will be responsible for developing an overall security plan for all S:US Facilities. In addition, the person will oversee security operations for all S:US buildings. Finally, the person will supervise all 3rd party security companies and negotiate and manage security contracts.This position will be frequently subjected to both indoor and outdoor environmental conditions and temperature changes (extreme cold or extreme heat) with or without effective protection from the weather. The incumbent may also be frequently subject to hazards including a variety of physical conditions, as well as occasional atmospheric hazards (i.e. conditions that affect the respiratory system such as fumes, odors, dust, mists, gases, or poor ventilation). The incumbent may occasionally be subject to noise sufficient to cause the worker to shout in order to be heard above the noise.ESSENTIAL DUTIES & RESPONSIBILITIES:Responsibilities include, but are not limited to:

• Within the first 6 months, develop a vision for the Security operations at S:US and present said vision and framework to supervisor and other stakeholders for input, discussion and approval.
• Beginning with high activity sites, visit all S:US properties to develop/evaluate security plans.
• Within first 12 months, develop plan for security at Starhill campus, including public park.
• Negotiate all contracts with outside security vendors (currently 4 companies covering 40+ sites).
• Develop procedures for assigning, training and supervising security guards at S:US properties.
• Develop procedure for approving 3rd party security time sheets.
• Maintain high level communication with outside security companies to ensure quality service.
• Conduct security survey for future S:US real estate projects.
• Review blueprint on new construction.
• Liaise with local law enforcement on all properties, as needed.
• Working with IT Dept. and S:US real estate partners, review and recommend on site CCTV Systems.
• Work closely with AVP of IT Ops, Vice President of Affordable Housing, VP for Real Estate, Chief Program Officer Property and Program staff, as well as other Support Services staff.
• In coordination with QA Dept. respond to major incidents.
• Respond to court appearance notice for testimony.
• Attend tenant meetings as needed.KEY PERFORMANCE STANDARDS/COMPETENCIES:
• Commitment: passionate about the S:US mission generally and provision of housing in particular.
• Communication: strong interpersonal skills and the ability to communicate effectively both orally and in writing with team members, other S:US staff, outside development partners, government agencies and lenders. Ability to communicate regularly with supervisor about department issues.
• Responsiveness: able to work in a fast-paced environment, often times under the pressure of strict deadlines. Demonstrates flexible and efficient time management and ability to prioritize workload.
• Organized: ability to meet deadlines, multi-task while juggling competing priorities, high attention to detail.
• Teamwork: Ability to work both independently and in a team-oriented environment. Performs work activities requiring negotiating, instructing, supervising, persuading or speaking with others.
• Self-Motivated: independent thinker with the ability to demonstrate initiative and endeavor to maintain a stable level of productivity.Competencies/Essential Job Functions:
• This position consists mainly of sedentary work. The position may require exertion of up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. The role involves sitting most of the time.
• The incumbent is required to have close visual acuity to perform activities such as: viewing a computer and/or closed-circuit surveillance systems; extensive reading and visual inspection involving small defects.
• The incumbent is also required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned or to make general observations of facilities or structures (i.e., security guard, inspections, reports, etc.).
• This role frequently requires standing for sustained periods of time; walking and/or moving about on foot to accomplish tasks particularly for long distances; moving from one work site to another or occasionally in narrow aisles, hallways, or passageways.
• The incumbent will occasionally be expected to climb, stoop, bend, kneel, crouch, reach, push, pull, grasp, feel and touch objects with fingers, palm, and hands and to lift up to 10 pounds.QualificationsREQUIRED EDUCATION AND EXPERIENCE
• High school diploma or equivalent required; college preferred.
• 8+ years of comparable experience with at least 3-5 years of managerial experience in directing security operations of a similar sized organization or company.PREFERRED QUALIFICATIONS & SKILLS
• Bachelor's Degree.
• Military or Law enforcement experience.
• Preferred Additional Knowledge, Skills and Abilities:
• Must be proficient in Microsoft Office applications.
• Familiar with Yardi or similar industry-based database.
• Knowledge of multiple CCTV systems and access control systems.
• Exemplary customer service skills.
• Must display ability to complete tasks/projects on-time.
• Strong analytical skills.
• Strong attention to detail.
• Knowledge of de-escalation and problem solving.Company OverviewS:US IS AN EQUAL OPPORTUNITY EMPLOYERJoin a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. S:US is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Director of Benefits & Compensation at MyMedicalLeave@sus.org.ID2025-16839
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Keywords: sus.com, New York , Director of Security Operations, Executive , New York, New York