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Inbound Customer Service Agent

Company: VirtualVocations
Location: Far Rockaway
Posted on: March 4, 2025

Job Description:

A company is looking for an Inbound Customer Service Agent (Remote).
Key Responsibilities

Provide direct support to GE Appliances owners, focusing on sales and service inquiries
Utilize multiple systems to resolve customer issues through troubleshooting and providing product information
Create and update owner records while adhering to established guidelines and safety policies

Required Qualifications

One year of relevant experience in a customer service or sales environment
Ability to research and analyze data to make sound decisions on escalated matters
Familiarity with web-based systems and proficiency in navigating multiple applications
Computer skills, including proficiency in MS Office Suite
Ability to work effectively in a remote environment with a dedicated workspace

Keywords: VirtualVocations, New York , Inbound Customer Service Agent, Hospitality & Tourism , Far Rockaway, New York

Click here to apply!

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