Onboarding Specialist I
Company: Columbia University
Location: New York
Posted on: March 15, 2025
Job Description:
- Job Type: Officer of Administration
- Bargaining Unit:
- Regular/Temporary: Regular
- End Date if Temporary:
- Hours Per Week: 35
- Standard Work Schedule:
- Building:
- Salary Range: $65,000-$70,000
The salary of the finalist selected for this role will be set based
on a variety of factors, including but not limited to departmental
budgets, qualifications, experience, education, licenses,
specialty, and training. The above hiring range represents the
University's good faith and reasonable estimate of the range of
possible compensation at the time of posting.
Position Summary
Under the direct supervision of the Onboarding Manager, the
Onboarding Specialist I supports the provider onboarding strategy.
This includes daily operations and provider recredentialing
tasks.
Key responsibilities include initiating, monitoring and completing
key recredentialing and provider maintenance tasks, coordinating
with team members on service delivery and working closely with
cross functional areas to ensure optimal and timely completion of
hospital recredentialing, insurance recredentialing and management
of expireables.
The ideal candidate has a strong background or familiarity with
hospital or insurance credentialing, government payor enrollments
and maintenance, management of expirables or any combination of
these areas.
Responsibilities
Recredentialing and Onboarding
- Responsible for successfully managing all provider
recredentialing tasks and serving as internal point of contact.
This includes partnering with, providers, clinical department
leadership, NYP's MSO human resources, and other parties within or
outside Vagelos College of Physicians and Surgeons
(VP&S).
- Foresees and resolves potential barriers with stakeholders with
the objective of continuously improving recredentialing workflows
and decreasing turnaround times.
- Serves as primary contact responsible for correctly entering
data, collecting required documents and training verifications,
monitoring status changes, and advancing crucial workflows with the
primary objective of successful and timely recredentialing
completion to the highest standard.
- Practices strong attention to detail to ensure information
entered in systems or shared with stakeholders is free of errors
and submitted with enough advance notice to meet submission or
committee meeting deadlines.
- Builds collaborative relationships with internal partners to
minimize redundancies, ensure clear/ consistent messaging, and
provide support as needed.
- Maintains high levels of service in recredentialing protocols,
by maintaining expert knowledge and understanding of hospital
credentialing processes and requirements, insurance and government
payor credentialing requirements, regulatory procedures, committee
meeting timelines, seasonal trends, common external bottlenecks,
and other relevant factors impacting recredentialing.
- Maintains and adheres to calendar of deadlines, measures
success of activities by maintaining dashboard of days to complete
key activities
Operations and Continuous Improvement
- Continuously audits recredentialing processes for timely
progress and connects with relevant parties to gather missing data
and correct unsatisfactory submissions.
- Escalates any issues that could lead to recredentialing delays
to onboarding manager.
- Leverages technology to solve key inefficiencies and create
opportunities to streamline and improve new or existing
processes.
- Coordinates with OOS colleagues and partners to enhance
productivity, reduce waste, and assess performance for provider
recredentialing activities
People
- Collaborates closely and builds strong relationships with peers
within the Onboarding office and other business units (i.e.; Human
Resources, EpicTogether, Credentialing committee, CUIMC IT, Faculty
Affairs, FPO, etc.)
- Fosters and maintains strong collaborative relationships with
key onboarding partners and clinical departments
Other
- Keeps current on all organizational, regulatory compliance and
privacy trainings policies and successfully completes all required
trainings.
Minimum Qualifications
- Bachelor's degree or equivalent in education and experience
required
Preferred Qualifications
- Master's Degree Management/business administration, public
health or organizational development-related field degree.
Other Requirements
- Bachelor's degree in Organizational Development, healthcare
administration or related field
- A minimum of 2 years in human resources, hospital
credentialing, insurance credentialing, healthcare operations,
faculty affairs and/or payor organizations or any combination of
these.
- Understanding of provider hiring requirements and required
documentation
- Strong proficiency and/or understanding of regulatory
requirements and industry standards for granting
privileges.
- Strong interpersonal skills
- Exceptional communication skills, both written and verbal
- Excellent time management skills, ability to prioritize
multiple responsibilities and projects.
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local
residents.
Keywords: Columbia University, New York , Onboarding Specialist I, Other , New York, New York
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