Senior Sales Engineer
Company: Tbwa Chiat/Day Inc
Location: New York
Posted on: March 4, 2025
Job Description:
Figment powers the future of Web3 through industry-leading
blockchain infrastructure. As the leading provider of staking
solutions, we help 500+ institutional clients optimize their crypto
rewards, including top exchanges, asset managers, wallets,
foundations, custodians, and major token holders. Our clients trust
Figment for a comprehensive suite of services, including reward
optimization, cutting-edge API development, detailed rewards
reporting, seamless partner integrations, governance support, and
slashing protection.Backed by a team of passionate and intelligent
Figmates, with a 100% remote-first global presence across 12
countries, our company is on a mission to accelerate the adoption,
growth, and long-term success of the Web3 ecosystem. We're building
the infrastructure that will power the decentralized future.As a
fast-growing tech company, we're looking for builders and
innovators - people who thrive in the face of uncertainty and are
motivated to make an impact. We are also looking for true teammates
- people who are genuine, humble, and driven to level up together.
If you're excited to shape the future, contribute to an energetic
company culture, and work at the cutting edge of blockchain
technology, we want you to join our team and help us lead the
charge!About the opportunityFigment is looking for a Sales Engineer
to support our growth in North and South America. In this role,
you'll act as the technical expert in sales engagements, lead
integration for institutional clients, and manage relationships -
all to deliver world-class staking products. You'll work closely
with exchanges, custodians, wallets, asset managers, liquid
(re)staking protocols and other institutional players to guide them
as their go-to technical contact for using Figment's APIs and other
technical products.This is a full-time remote role based in the US,
collaborating with a global team across North and South America,
Europe, and Southeast Asia. You'll have access to, and are
encouraged to work out of our offices in New York and Toronto.How
you will make an impact
- Collaborate closely with account executives to meet with
client-side product managers and tech leads to understand their
needs and position Figment's staking solutions effectively
- Conduct live demonstrations of the Figment products to showcase
functionality and capabilities
- Lead technical discovery, solution design, and
implementation
- Gather client feedback and collaborate with Product to refine
Figment's offerings
- Serve as the client's trusted technical resource for all
staking-related inquiries, offering expert guidance and support on
both the product and protocol level
- Maintain timely communication and follow-up with clients to
address any questions or concerns, ensuring exceptional customer
satisfaction
- Develop and maintain technical documentation and POCsWho you
are
- A self-starter with a proactive mindset, eager to tackle
complex technical challenges and take full ownership of
solutions
- Strong understanding of and passion for crypto and staking
- Extensive experience as a sales engineer, solutions architect,
or similar
- Proficient in at least one programming language and basic JS
scripting skills
- Ability to effectively communicate complex technical concepts
to both technical and non-technical audiences
- Proven track record of building and maintaining relationships
with clients and stakeholders
- Proficiency in conducting live product demonstrations
- Ability to work effectively in a remote team environment
- Strong problem-solving skills and ability to navigate complex
situations with easeTechnologies we useTeams you'll collaborate
with most oftenIn addition to collaborating with other Sales
Engineer team members, this role will collaborate most often with
our Product, Partnerships, and Customer Success teams.Why you might
be excited about usAt Figment, we offer an exciting range of
competitive benefits designed to support and empower every member
of our team:
- 100% remote-first environment. Our flagship office is in
Toronto, Canada. We also have additional co-working spaces in New
York, Montreal, London, and Singapore. That means if you want to do
your things in the office (if you're near one), at home, or a bit
of both, it's up to you.
- 4 weeks of PTO that kick in day one, with an additional 1 week
of flex days.
- Extended company-paid health benefits that kick in day
one.
- Best in class parental leave and flexible arrangements.
- A home office stipend to create a space that you enjoy working
in.
- A yearly Learning & Development budget.
- 401K (US) or RRSP match (Canada).
- Stock Options in the company.
- A competitive bonus (based on company performance) that is
distributed bi-annually - we believe that the company's success
should be shared with our employees often
- For roles listed within the Sales Department, there is instead
a competitive commissions structure which will be outlined during
your first interview with Figment
- Annual onsite company gatherings and retreats to inspire team
bonding, collaboration, and fun!Other reasons you may love working
at Figment
- We are a team of under 200 members, which allows for an
impactful contribution from day one.
- We place a strong focus on personal career development to shape
a role that fits your goals and interests. Your satisfaction and
well-being matter to us, and we're here to support your ongoing
growth.
- Our culture is one of honesty, professionalism and risk taking
in a high-growth environment.
- Our team members themselves recommend working at Figment - with
an eNPS score of 54 (which is ranked as 'great'!).One of Figment's
core principles is "Making the Invisible Visible" - ensuring
transparency and information sharing in all communication. Figment
is committed to transparency regarding pay, benefits, and other
compensation types for all internal roles as well as all roles
being hired for.Base Salary:The US base salary range for this
position is USD$120,000 - $150,000. This range reflects base salary
only, and does not include additional compensation or benefits.For
candidates in other countries, the pay range will be disclosed upon
your first interview with Figment (being a globally remote company,
the list of salary ranges would simply be too long to note
here!).The range displayed reflects the minimum and maximum range
for a new hire across all Canada or the US. A candidate's specific
pay within the range will be determined by various factors
including job-related skills, relevant education, and training.At
Figment, we try to go above and beyond in making sure that you have
the best possible experience interviewing with us. We strive for a
smooth, organized, and informative process.
- During your first Recruiter Call, you will be provided with
more information about Figment, the position and what to expect for
the rest of the interview process. Please be prepared to discuss
why you are interested in joining Figment and what excites you
about the position and company.
- As we go through the process, we work to make sure that you
hear back from us in a timely fashion. If we decide at any point
that we're unfortunately not moving forward, we will give you
feedback on why it was not a fit.
- We aim for the entire process to take around 2-3 weeks from
initial screen to offer. There can be exceptions on either side of
the bell curve here, but as a rule, that's the time-frame you can
expect.At Figment, we have a thorough hiring process to verify the
identity of all job candidates. This includes checking documents,
conducting in-person interviews, biometric authentication and
completing background checks. Candidates must pass all these steps
to be considered for a job with Figment. Anyone who provides false
information or tries to skip these steps will be disqualified from
the hiring process immediately.To learn more about Figment, our
team, and the amazing work we are doing, visit our website. Are you
ready to join us?
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Keywords: Tbwa Chiat/Day Inc, New York , Senior Sales Engineer, Sales , New York, New York
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