Director - Digital Product Management; Enterprise BI Tools

Company: American Express
Location: New York
Posted on: March 7, 2025

Job Description:

You Lead the Way. We've Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you're finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.Enterprise Data Governance & Platforms (EDGP) is part of the larger Enterprise Digital and Data Solutions (EDDS) organization. EDGP improves the customer experience and drives business growth through robust enterprise-wide data policies and governance and enabling a data-driven culture, while developing digital and data platforms that provide insightful customer relationships and allow users to leverage enterprise-wide data capabilities.Primary Responsibilities:The Director of Enterprise BI Tools will be responsible for developing and implementing a comprehensive Business Intelligence (BI) strategy in collaboration with stakeholders. The incumbent will oversee the selection, implementation, and management of BI tools and technologies, ensuring data governance and quality, and delivering BI solutions that meet business requirements. The Director of Enterprise BI Tools will also be responsible for leading the implementation of emerging technologies, such as Generative AI for analytics, and driving the adoption of innovative solutions to enhance business decision-making. Overall, the Director of Enterprise BI Tools will play a critical role in enabling data-driven decision-making, driving business growth, and staying ahead of the curve in terms of emerging technologies and trends.Key Responsibilities

• Develop, implement, and maintain a comprehensive Enterprise BI Tooling Strategy that aligns with organizational goals and objectives.
• Collaborate with senior leadership, customers, and partners to identify business needs and define requirements for BI tooling solutions.
• Work with cross-functional teams to design, develop, and deploy BI tooling solutions that meet business requirements.
• Foster strong relationships with key stakeholders to drive business outcomes and identify new opportunities for growth.
• Develop and manage business cases, ROI analyses, and other supporting documentation to justify investments in BI tooling solutions.
• Design and implement controls and monitoring mechanisms to ensure compliance, data quality, security, and integrity.
• Manage external BI vendor (such as Tableau, Power BI) relationships and ensure compliance to the permissible usage agreements.Qualifications:
• Bachelor's degree in data science, Computer Science, Information Systems, or a related field; experience in the convenience retail and/or hospitality industry preferred.
• 8+ years of experience in analytics, and business intelligence, with a proven track record of leading data initiatives at an enterprise or line of business level.
• Demonstrated ability to translate data insights into strategic business recommendations. Strong problem-solving skills and experience in driving business results.
• Hands-on experience with data visualization tools (e.g., Power BI) and advanced analytics techniques.
• Excellent leadership and team management skills, with experience leading cross-functional teams. Prior people leadership experience preferred.
• Excellent communication and collaboration skills, with the ability to translate complex data concepts for business stakeholders.Salary Range: $150,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunitiesFor a full list of Team Amex benefits, visit our .American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
  #J-18808-Ljbffr

Keywords: American Express, New York , Director - Digital Product Management; Enterprise BI Tools, Executive , New York, New York