Anthropologie Assistant Department Manager
Company: Urban Outfitters, Inc.
Location: New York
Posted on: March 7, 2025
Job Description:
LocationThis position is located at 1230 3rd Ave, New York, New
York, 10021 United StatesRole SummaryThe Assistant Department
Manager supports service, selling, and business operations to
achieve an engaging and inspiring store environment. This includes
fostering community amongst the team through continued education on
brand and store initiatives.Role ResponsibilitiesCustomer
Experience
- Acts as a brand representative to promote a positive and
inclusive environment in the store, in line with the values of the
SPARKED program.
- Leads by example in upholding a service culture that
demonstrates extraordinary service to cultivate an environment
where all customers feel welcome, heard, and valued.
- Supports the store leadership team and stylists to promote
unique customer events that drive brand engagement and deep
connections with the local community.Leadership + Team Management
- Actively participates leading the salesfloor and driving
engagement in each zone through elevated communication; guides the
team to prioritize the customer experience and achieve store
objectives.
- Participates in the recruiting, hiring, and onboarding process
to ensure we retain a diverse and engaged team.
- Utilizes brand resources to champion employee development and
support initiatives such as the SPARKED Journal, employee
recognition, and team building activities.Visual + Business
Operations
- Supports daily operating processes such as opening and closing
procedures, maintaining store standards, restocking product, and
helping with facilities or IT issues.
- Collaborates with key partners to effectively execute shipment
and omni fulfillment processes; supports visual standards, product
stock levels, and markdowns.
- Provides feedback about team training needs to support optimal
scheduling and payroll allocation to drive sales and brand
initiatives.Communication + Relationships
- Contributes to an inclusive work environment by actively
listening to others and seeking different perspectives.
- Checks in with leadership to maintain communication and
teamwork on completing store objectives.
- Adopts a people-first philosophy, prioritizing employee
engagement and actively sharing store priorities and brand messages
with the team.
- Provides insights related to the customer and staff experience
and communicates feedback to Service and Styling Manager.Role
Qualifications
- Anthro brand fan.
- 1+ years of retail leadership experience.
- Experience being a team player.
- Ability to work flexible hours to meet the needs of the store
including nights, weekends, and holidays.
- Eagerness to learn and grow within the organization.The
PerksURBN offers comprehensive Perks & Benefits to employees.
Availability and eligibility to specific benefits may be subject to
your location and employment status. Benefits include medical,
dental, vision, PTO, generous employee discounts, retirement
savings, and much more!Pay RangeStarting from USD
$25.00/Hr.Anthropologie Wage TransparencyTo view information
related to various state-specific wage transparency laws, click
here. Please also note, if a full-time role is eligible to
participate in the Sales Bonus Program, this may result in bringing
the total compensation to a higher range.EEO StatementURBN
celebrates diversity and is committed to creating an inclusive
environment for all employees. We are proud to provide equal
employment opportunities (EEO) to all employees and applicants for
employment without regard to race, color, sex (including gender,
pregnancy, sexual orientation, and gender identity or expression),
religion, creed, age, physical or mental disability, national
origin or ancestry, ethnicity, citizenship, service in the
uniformed services, genetic information, or any other protected
characteristic as established by law. We believe strongly in
fostering a safe, fair, and respectful work environment. To ensure
compliance with our non-discrimination and anti-harassment
policies, we offer anti-harassment training to managers and
employees.
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Keywords: Urban Outfitters, Inc., New York , Anthropologie Assistant Department Manager, Executive , New York, New York
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