Restaurant Operations Manager

Company: Shelby American, Inc.
Location: New York
Posted on: March 24, 2025

Job Description:

DescriptionRestaurant Operations Manager - Little Ruby's Cafe, Williamsburg
Location: Williamsburg, Brooklyn
Salary: $70,000 - $75,000 + BenefitsLittle Ruby's Cafe is excited to bring its signature hospitality to Williamsburg, Brooklyn! We're looking for a Restaurant Operations Manager to help lead our front-of-house team and ensure a seamless guest experience. This role is perfect for a hands-on leader who thrives in a high-volume, fast-paced environment and is passionate about hospitality, team development, and operational excellence. New restaurant opening experience is a plus!About the RoleAs the Restaurant Operations Manager, you'll be responsible for supervising daily front-of-house operations, ensuring smooth service, and leading a team dedicated to delivering warm, professional hospitality. You will oversee guest experience, team management, training, scheduling, and operational efficiency, working closely with senior leadership to uphold Little Ruby's Cafe's high standards.Key ResponsibilitiesGuest Experience & Service:

• Ensure a welcoming and hospitable environment for all guests.
• Anticipate guest needs and proactively address any service issues.
• Lead by example, upholding Little Ruby's Cafe's commitment to excellence.Team Leadership & Development:
  • Supervise and coordinate front-of-house employees to ensure efficient operations.
  • Participate in interviewing, hiring, training, and ongoing staff development.
  • Schedule and manage shifts, ensuring proper coverage and labor efficiency.
  • Foster a positive, team-oriented work environment through strong leadership.Operations & Compliance:
    • Oversee opening and closing procedures, ensuring all tasks are completed correctly.
    • Manage POS functions, approvals, and financial reconciliation at end of shifts.
    • Maintain inventory and ordering of operational supplies.
    • Ensure compliance with health, safety, and sanitation standards (DOH & company policies).
    • Communicate clearly and concisely with back-of-house team to maintain smooth service.
    • Oversee repair and maintenance needs for equipment, furniture, and venue facilities.What We're Looking For:
      • 2-3 years of restaurant supervisory/management experience in a high-volume setting.
      • Strong guest service skills, with the ability to lead, coach, and problem-solve.
      • Knowledge of POS systems, Microsoft Office, and restaurant technology tools.
      • Detail-oriented, self-motivated, and proactive leader.
      • New restaurant opening experience is a plus!
      • Ability to lift up to 50 lbs., stand for long periods, and work in a fast-paced environment.
      • Flexible availability, including days, evenings, weekends, and holidays.Why Join Little Ruby's Cafe?
        • Competitive salary and benefits package.
        • Exciting opportunity to be part of a new opening in Williamsburg.
        • Growth potential within a dynamic and expanding restaurant group.
        • A team-driven, hospitality-focused work environment.Are you ready to be part of the Little Ruby's Cafe Williamsburg opening team? Apply now to bring your leadership skills to one of Brooklyn's most exciting new restaurant openings!
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Keywords: Shelby American, Inc., New York , Restaurant Operations Manager, Executive , New York, New York