General Manager- Commercial Office

Company: Bushburg
Location: New York
Posted on: February 14, 2025

Job Description:

Job SummaryThe General Manager plays a crucial role in overseeing the efficient and effective management of a BUSHBURG residential, commercial or mixed-use portfolio. The following duties and responsibilities are integral to this position:
Tenant Relations:--- Promptly reply to tenant questions regarding invoicing, portal access and lease renewals.--- Coordinate tenant events within property budget constraints--- Conduct final inspections for vacated spaces and ensure prompt refund of security deposit--- Conduct regular visits to tenant spaces to maintain open communication and address any concerns.--- Provide regular updates to tenants during unit turn or renovation phase until completedCompliance and Maintenance:--- Ensure services are performed in compliance with policies, procedures, regulations, and local law ordinances--- Perform regular property inspections, reporting repair issues and safety concerns to Ownership--- Recommend and oversee improvements, maintenance, and repairs as necessary--- Ensure proper preparation for seasonal weather changes and provide prep communication to tenancy regarding same--- Contract and supervise third-party vendor services--- Promptly coordinate unit-turns to meet immediate leasing and marketability requirements--- Review incident reports and promptly provide to Risk Management
Financial Management:--- Preparation of annual operating and capital budgets--- Solicit bids and evaluate vendor proposals--- Review and analyze monthly financials, explaining variances against current budget--- Accurate review and coding of invoices for prompt processing and approval--- Ensure timely collection of outstanding receivables and initiate collection or legal action when necessary--- Review timely bill-back and collection of all reimbursable charges to tenancy--- Review commercial lease abstracts for accuracy before submitting to accounting--- Audit tenant leases annually to guarantee that all increases have been captured in Rent Manager--- Seek low-cost and no-cost opportunities to decrease energy consumption--- Consistently present opportunities to upper management on ways to reduce contracted service expenses and materials purchases through discounts or economy of scale purchasing
Supervision and Staff Management:--- Provide formal supervision over on-site maintenance and administrative staffing--- Ensure that work order requests are responded to in a timely, reliable, and courteous manner--- Manage staff schedules to confirm proper day-to-day coverage, including after-hours, holidays, and vacations--- Enforce company employee policies and procedures, initiate disciplinary action when necessary, and participate in hiring and onboarding new employees
General Duties: - Gain ongoing knowledge of software platforms utilized by the company, such as Rent Manager, AVID, ManageGo, SLACK and WRIKE - Organize all files and save in BOX and not on computer drives - Write standard works in Notions to update operational processes and information - Understand and comply with company policies and procedures to maintain consistency in service delivery, reporting and communication - Assist in showing spaces when requested - Apprise Supervisor or upper management on any pertinent or potential legal issues - Promptly attend and participate in all scheduled meetings related to the position or assigned properties - Meet deadlines and tasks as assigned, setting own project deadlines responsibly
Education

• BA or equivalent BOMA designation or 5-10+ years' experienceKey Skills
  • Financial Management - Budgeting, expense reconciliation, CAM charges, and financial analysis.
  • Building Operations - Oversee HVAC, electrical, plumbing, emergency preparedness, vendor contracts, and sustainability.
  • Tenant Relations - Maintain strong relationships, resolve lease disputes, rent issues, and service concerns.
  • Event & Community Engagement - Plan tenant events and foster a positive office culture.
  • Compliance & Risk Management - Ensure building codes, ADA, OSHA, and liability mitigation.
  • Leadership & Team Development - Supervise staff, provide training, and enforce best practices.
  • Crisis & Decision Management - Respond effectively under pressure and make informed decisions.
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Keywords: Bushburg, New York , General Manager- Commercial Office, Executive , New York, New York