Site Operation Manager
Company: CBRE
Location: New York
Posted on: March 1, 2025
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Job Description:
Site Operation Manager
Job ID
206801
Posted
18-Feb-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Facilities Management
Location(s)
New York City - New York - United States of America
About the Role:
As a CBRE Site Operations Manager, you will be responsible for
overseeing the daily operations for Facilities: workplace/building
operations, Engineering: maintenance of systems and equipment, and
Experience: delivery of hospitality through meeting & events,
amenities, and onsite offerings at client locations within a
dedicated site/region. This role reports to the Regional Site
Operations Manager with accountability to program directors of
Workplace Experience & FM/Engineering.
This job is responsible for elevating the mind set of all teams to
put an enhanced focus on hospitality in the workplace. The right
candidate should possess a customer service approach with extensive
experience in hospitality/experience.
You will manage high performing teams. We value our team members;
they are the heart of our workplace. It's not just about achieving
operational excellence; it's also about ensuring our teams are
engaged, motivated, and flourishing.
You will be responsible for overseeing client relationships,
predicting their needs, and exceeding performance metrics outlined
in the contract in this position, including cost savings and
sustainability initiatives, operational improvements, and the
introduction of standard processes and innovations.
You will partner and collaborate with FM/Engineering and Workplace
Experience COEs to support initiatives, implement projects, deliver
programs with a one team approach and hospitality mentality.
This job is a part of the Facilities Management functional area
which focuses on all aspects of the operations of a set of client
locations. In this role, you would develop and oversee the team's
operations as they provide services for the dedicated region, with
the goal of ensuring that these operations align with client goals
and needs.
What You'll Do:
Foster Relationships
Build Great Teams
Drive Performance
Deliver Financial Results
What You'll Need:
Bachelor's Degree preferred with 3-5 years of relevant experience.
In lieu of a degree, a combination of experience and education will
be considered.
Experience in staffing, selection, training, development, coaching,
mentoring, measuring, appraising, and rewarding performance and
retention preferred.
Ability to guide the exchange of sensitive, complicated, and
difficult information, convey performance expectations and handle
problems.
Excellent leadership skills to motivate team impact on quality,
efficiency, and effectiveness of the job subject area and
department.
In-depth knowledge of Microsoft Office and G-Suite products.
Extensive organizational skills with a strong inquisitive
approach.
Advanced math skills. Ability to calculate difficult figures such
as percentages, fractions, and other financial-related
calculations.
Excellent interpersonal and relationship building skills.
Impactful communicator, ability to succinct updates to Leadership
and Client.
Strong team builder, ability to motivate, develop, and challenge
team members to maximize their own, and teams' potential.
Why CBRE?
At CBRE, we admire creativity, innovation, and partnership, and we
offer endless opportunities for growth. We are a direct hire
company that provides everything from competitive pay, Health,
Dental, Vision, Pet Insurance, and 401k Match programs.
Disclaimers
Applicants must be currently authorized to work in the United
States without the need for visa sponsorship now or in the
future.
CBRE carefully considers multiple factors to determine
compensation, including a candidate ' s education, training, and
experience. The maximum salary for the Site Operations Manager
position is $140,000 annually. The compensation offered to a
successful candidate will depend on their skills, qualifications,
and experience. Successful candidates will also be eligible for a
discretionary bonus based on CBRE ' s applicable benefit program.
This role will provide the following benefits: 401(K), Dental
insurance, Health insurance, Life insurance, and Vision insurance.
The application window is anticipated to close on " February 22,
2025" and may be extended as needed. Or to express interest in
similar roles, visit CBRE.com/careers.
Equal Employment Opportunity: CBRE is an equal opportunity employer
that values diversity. We have a long-standing commitment to
providing equal employment opportunity to all qualified applicants
regardless of race, color, religion, national origin, sex, sexual
orientation, gender identity, pregnancy, age, citizenship, marital
status, disability, veteran status, political belief, or any other
basis protected by applicable law.
Candidate Accommodations: CBRE values the differences of all
current and prospective employees and recognizes how every employee
contributes to our company's success. CBRE provides reasonable
accommodations in job application procedures for individuals with
disabilities. If you require assistance due to a disability in the
application or recruitment process, please submit a request via
email at recruitingaccommodations@cbre.com or via telephone at +1
866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
NOTE: Some, but not all, of our positions may have an additional
requirement to comply with COVID-19 health and safety protocols,
including COVID-19 vaccination proof and/or rigorous testing. If
you have questions about the requirement(s) for this position,
please inform your Recruiter.
CBRE GWS
CBRE Global Workplace Solutions (GWS) works with clients to make
real estate a meaningful contributor to organizational productivity
and performance. Our account management model is at the heart of
our client-centric approach to delivering integrated real estate
solutions. Each client is entrusted with a dedicated leader and is
supported by regional and global resources, leveraging the
industry's most robust platform. CBRE GWS delivers consistent,
measurably superior outcomes for our clients at every stage of the
lifecycle, and across industries and geographies.
Find out more
Keywords: CBRE, New York , Site Operation Manager, Professions , New York, New York
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